Dallas Studio Manager – Fine Jewelry & Diamond Sales

Frank Darling; Dallas (TX); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Equity Compensation

Insurance

401k

Paid Time Off

Performance-Based Bonuses

Disability and Life Insurance

Pre-Tax Commuter Benefits

Employee Discounts

Job summary

Frank Darling, a modern fine jewelry brand, is seeking an on-site Studio Manager for our Dallas studio. You will lead a design-driven team in a fast-paced environment, guide bespoke design, manage client relationships, and ensure showroom excellence from first contact to final purchase.

The ideal candidate has 4+ years jewelry sales, 3+ years management, strong knowledge of diamonds and the 4Cs, and excellent communication.

Qualifications

• 3+ years of management experience with responsibility for team performance.
• 4+ years of sales experience, ideally in jewelry, bridal, or a luxury retail setting.
• Strong knowledge of fine jewelry styles, trends, and diamond fundamentals.
• Excellent communication skills with a consultative, confidence-building approach.

Responsibilities

• Own overall studio performance, including monthly sales goals, benchmarks, and KPIs.
• Lead clients through diamond selection and custom ring design, from first conversation to final purchase.
• Coach, develop, and support team members in a fast-paced, design-driven environment.
• Liaise with NYC gemology and sales teams to ensure diamonds are available for appointments.
• Organize and manage weekly diamond shipments and partner with the house gemologist.

Skills

Team leadership

Diamond fundamentals

Sales coaching

Client relationship management

Communication skills

Design sensitivity

Data tracking (Sheets/Excel)

Education

GIA certification

Tools

Adobe Illustrator

Google Sheets

Excel

Job description

Frank Darling, a modern fine jewelry brand, is seeking an on-site Studio Manager for our Dallas studio. You will lead a design-driven team in a fast-paced environment, guide bespoke design, manage client relationships, and ensure showroom excellence from first contact to final purchase.

The ideal candidate has 4+ years jewelry sales, 3+ years management, strong knowledge of diamonds and the 4Cs, and excellent communication.