Dallas-Based Ocean Freight Operations Leader

People Freight | Freight Forwarding & Logistics Recruitment Specialists; Dallas (TX); On-site; USD 63,000 - 105,000; Full time

Benefits offered by this job

Salary up to 105k

Career progression

Job summary

People Freight | Freight Forwarding & Logistics Recruitment Specialists in Dallas, TX is seeking an Ocean Freight Manager to lead the ocean import/export operations and a dedicated team. The role covers the full shipment lifecycle from booking to final delivery and billing, with a focus on service excellence and operational performance.

The successful candidate will oversee day-to-day ocean freight activities, manage an experienced team, and maintain strong relationships with customers,

Qualifications

• 5+ years of ocean freight forwarding experience
• Experience in ocean operations management or supervisory role
• Strong knowledge of ocean import/export processes
• Experience with steamship lines, NVOCCs, trucking providers, and overseas agents
• Excellent communication and organizational abilities

Responsibilities

• Manage and oversee day-to-day ocean freight operations across import and export shipments
• Lead, motivate, and develop the ocean operations team
• Manage full shipment lifecycle from booking through to final delivery and billing
• Oversee ocean bookings, documentation, tracking, arrival notices, delivery coordination, and invoicing
• Ensure shipments are handled accurately and efficiently per customer requirements
• Monitor shipment issues and resolve operational problems
• Build relationships with carriers, overseas agents, and customers
• Negotiate and manage ocean freight rates and service levels as needed
• Monitor KPIs and identify opportunities to improve efficiency and profitability
• Collaborate with sales and pricing to support quotations and new business opportunities
• Assist with customer escalations and provide solutions to complex operational issues
• Ensure compliance with regulations and company policies

Skills

Ocean freight forwarding

Team leadership

Customer service

Job description

People Freight | Freight Forwarding & Logistics Recruitment Specialists in Dallas, TX is seeking an Ocean Freight Manager to lead the ocean import/export operations and a dedicated team. The role covers the full shipment lifecycle from booking to final delivery and billing, with a focus on service excellence and operational performance.

The successful candidate will oversee day-to-day ocean freight activities, manage an experienced team, and maintain strong relationships with customers,