Dairy Queen Shift Leader

Workstream; Monroe (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Dairy Queen Shift Leader, where you'll play a key role in ensuring customer satisfaction and guiding your team to success. Your leadership will help maintain high standards in customer service and operational excellence while responding swiftly to any challenges during your shift.

Qualifications

• Minimum 2 years of management or supervisory experience in restaurant/hospitality.
• Must be 18 years or older.
• Windows based computer literacy required.

Responsibilities

• Ensure customers have a great guest experience with hot, fresh products.
• Supervise and train employees in the restaurant.
• Maintain restaurant to company standards.

Skills

Customer Service

Supervision

Problem Solving

Communication

Job description

As a Dairy Queen Shift Leader you will be a valuable member of the team. You will support the restaurant to drive the success of the business. The Shift Leader takes ownership and responsibility for solving problems; seeks help from others when appropriate; and is willing to provide help and guidance to others.

What we ask:

• Ensure our customers have a great guest experience, by ensuring our products are hot, fresh, and delicious.

• Supervise and train employees in the restaurant.

• During your shift you will maintain the restaurant to company standards by making sure the grounds, equipment and the overall facility are well maintained.

• Ensure that employees are clean and neat in appearance.

• Personally demonstrate that customer needs are the highest priority.

• Ensure food safety, quality, and accuracy of orders.

• Resolves customer complaints quickly while maintaining positive customer relations.

What you need:

• A minimum of 2 years management or supervisory experience in the restaurant or hospitality industry.

• Must be 18 years or older

• Windows based computer literacy

• Reliable transportation

#WSNC

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.