Dairy Queen Shift Leader

Meadowbrook Treats; Holly Springs (GA); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a passionate DQ Shift Leader to create memorable experiences for fans. In this dynamic role, you will lead a dedicated team, ensuring exceptional service and maintaining high standards in a fast-paced environment. Your leadership will inspire others, and your commitment to quality will help foster a positive atmosphere. If you thrive on making people smile and enjoy working in a vibrant team, this is the perfect opportunity for you to shine and make a real impact in the community.

Qualifications

• 6+ months of experience in high volume quick service restaurant required.
• Must be organized, detail-oriented, and able to work under pressure.

Responsibilities

• Lead and train crew members to ensure exceptional customer service.
• Manage restaurant areas and maintain a positive environment for fans.

Skills

Customer Service

Team Leadership

Problem Solving

Food Safety Practices

Organizational Skills

Education

High School Diploma or Equivalent

Job description

DQ Shift Leader

Part time or full time available

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Assist in the management of specific areas of the restaurant during scheduled shifts
• Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow
• Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team
• Ensure that the restaurant is properly organized and staffed
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
• Models performance standards for all team members and work stations
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements:

• Minimum 6+ months of high volume quick service restaurant experience required
• High School diploma or equivalent
• Must be capable of supervising specific areas of the business in a fast-paced environment
• Strong knowledge and application of safe food handling practices
• Must be ServSafe certifiable/ willing to get certified
• Highly organized and detail oriented
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Exhibit good manners, proper personal hygiene, and promptness
• Have fun and maintain a positive attitude at all times!