Dairy Management Advisor US | Wisconsin

Hibob Inc.; Northern (KY); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance and dental

Vision coverage

401(k)

Employee ownership program

Paid time off

Job summary

smaXtec’s HEALTH MANAGEMENT system for dairy cows is seeking a Dairy Management Advisor who is tech-savvy and knowledgeable about cow health to help our customers boost operational success.

In this field-based role you will install and support smaXtec on farms, analyze ROI with system data, train customers, and build long-term relationships. Travel about 50% in the US and internationally as needed.

Qualifications

• Minimum four years in the dairy industry, preferably herd management or cattle health/feeding.
• At least two years in an Account Manager or consultant role, preferably in the dairy industry.
• Bachelor’s degree in Dairy Science, Animal Health, or related field preferred.
• Valid driver's license & good driving record.
• Open to travel, including overnight travel, approx. 50% in the US & internationally as needed.
• Enthusiasm for innovative agri-technologies & hands-on customer-oriented approach.

Responsibilities

• Manages & supports installation of smaXtec on farm at customer premises.
• Uses system data to analyze ROI and supports customer success.
• Builds long-term customer relationships and upsells when appropriate.
• Trains & supports customers with system implementation and use.
• Performs troubleshooting and coordinates with internal teams to resolve issues.
• Represents smaXtec at agricultural trade fairs and events.
• Keeps CRM updated for daily work.

Skills

Dairy industry experience

Account management

Field work travel readiness

Customer success

ROI/data analysis

Driver's license

Proactive problem solving

Education

Bachelor's in Dairy Science/Animal Health

Tools

CRM software

Job description

smaXtec’s unique HEALTH MANAGEMENT system for dairy cows future-proofs dairy farming and boosts HERD HEALTH, REPRODUCTION & FEEDING management!
Our Customer Success team is looking for an experienced Dairy Management Advisor who is tech-savvy and knowledgeable about cow health to help our customers boost their operational success with smaXtec’s technology.

What You Bring (Job Requirements)

• A minimum of four years of experience in the dairy industry, preferably as a herd manager or responsible for cattle health or feeding
• At least two years of experience in an Account Manager or consultant role, preferably in the dairy industry
• Bachelor’s degree in Dairy Science, Animal Health, or related field preferred
• Passionate about cows & the dairy industry.
• Enjoy being out in the field & direct contact with farmers
• Advanced knowledge of the dairy industry & cow health protocols
• Valid driver's license & good driving record
• Open to travel, including overnight travel, approximately 50% of the time in the US & internationally as needed
• Enthusiasm for innovative agri-technologies & hands-on mentality, with a proactive, customer- and solution-oriented approach

Role & Responsibilities

• Manages & supports installation of smaXtec on farm at our customer’s premises
• Utilizes system & data collection to analyze return on investment and proactively supports customer success and experience
• Builds & establishes long-term customer relationships and utilizing upselling potential
• Trains & supports customers with the implementation and use of our system
• Performs troubleshooting & collaborates with internal teams to resolve issues timely
• Provides solution-oriented & competent advice for a wide range of customer inquiries
• Presents & represents smaXtec at agricultural trade fairs and events
• Efficient use of our CRM system for daily work

What We Offer

• A dynamic and collaborative work environment where your ideas are valued, and your contributions make a direct impact
• Competitive salary and comprehensive benefits package, including health, dental, vision coverage, 401(k), broad-based ownership program, and paid time off.
• A supportive team culture that encourages creativity, problem solving, and continuous improvement.

We are an equal opportunity employer

Salary range

• 60,000 – 100,000 USD Annual

Due to the nature of this role and it's required proximity to customers, candidates must live in Wisconsin.