Dairy Logistics Dispatcher: Route & Driver Coordination

Dairy Farmers of America; City of Rensselaer (NY); On-site; USD 37,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

401(k)

Job summary

Dairy Farmers of America is seeking a Dispatch Coordinator to schedule and dispatch daily loads, optimize routes, and communicate with drivers and customers to ensure timely deliveries.

Qualifications include a high school diploma and 1–3 years in dispatching or related fields; familiarity with logistics regulations and MS Office is preferred. This role may require certification during employment, with a focus on accuracy and customer satisfaction.

Qualifications

• High school diploma or equivalent.
• 1 to 3 years of dispatching, logistics, transportation, customer service, or related experience.
• Certification and/or License – may be required during course of employment.
• Must be able to read, write and speak English.

Responsibilities

• Schedule and dispatch daily loads/shipments to meet customer needs and optimize routes to reduce costs and elevate overall efficiency.
• Dispatch approved drivers to appropriate loads based on availability, capacity, and delivery deadlines; confirm load date/time and delivery date/time.
• Audit driver compliance with schedules.
• Serve as the primary point of contact between drivers, customers, and internal contacts; communicate delivery instructions and updates.
• Develop and maintain relationships with carriers and drivers to understand their needs and inform them of customer requirements.

Skills

Dispatching experience

Logistics knowledge

Customer service

Communication skills

Time management

Problem solving

Multitasking

English proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Dairy Farmers of America is seeking a Dispatch Coordinator to schedule and dispatch daily loads, optimize routes, and communicate with drivers and customers to ensure timely deliveries.

Qualifications include a high school diploma and 1–3 years in dispatching or related fields; familiarity with logistics regulations and MS Office is preferred. This role may require certification during employment, with a focus on accuracy and customer satisfaction.