Lead Dairy Clerk — People Leader & Merchandising Expert

Kroger Co.; McPherson (KS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Job summary

The Kroger Co. is seeking a capable Grocery Clerk to plan, organize, train and direct store clerks, while performing production and customer service tasks to maximize store sales and profits. This role models Kroger's values of respect, integrity and safety for all associates and customers.

You will organize work, train and schedule staff, respond to customer questions, manage merchandising, and support promotions and store initiatives in a fast-paced environment.

Qualifications

• Strong communication and customer service skills.
• Ability to supervise and train associates.
• Ability to multi-task and manage workload in a fast-paced store setting.
• Able to work weekends/holidays and maintain professionalism.

Responsibilities

• Organize work, train and schedule associates to provide prompt service.
• Respond to customer/associate comments, complaints, and questions professionally.
• Use ordering systems to manage merchandise quantities and balance on hand.
• Price and display merchandise, maintain signage, rotation, and quality.
• Engage with customers and staff to improve merchandising and promotions.
• Follow company policies and maintain a harassment-free work environment.
• Assist with budgets and strive to maximize store sales and profits.
• Communicate with associates and customers to leave a positive impression.
• Maintain equipment, floors, shelves, and sanitary standards.
• Maintain temperature logs for department and shifts.
• Assist with inventories, store resets, remodels and campaigns.
• Supervise and coach direct reports, conduct performance reviews.

Skills

Communication skills

Teamwork

Multi-tasking

Customer service

Problem solving

Stress management

Leadership

Time management

Attention to detail

Safety awareness

Tools

Power machinery

Job description

The Kroger Co. is seeking a capable Grocery Clerk to plan, organize, train and direct store clerks, while performing production and customer service tasks to maximize store sales and profits. This role models Kroger's values of respect, integrity and safety for all associates and customers.

You will organize work, train and schedule staff, respond to customer questions, manage merchandising, and support promotions and store initiatives in a fast-paced environment.