Dairy Department Leader: Elevate Service & Sales

Kroger; Fenton (MI); On-site; USD 19,000 - 30,000; Full time

Job summary

Kroger is seeking a department leader to drive the Customer 1st strategy in the Dairy department. You will supervise all functions, ensure safety and cleanliness, and work to achieve department sales and profit goals.

You’ll train associates, set schedules, communicate clearly, and uphold store policies and food safety standards while providing exceptional service to customers and guiding them to suitable products.

Qualifications

• Must be 18 years or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• High school education or equivalent preferred.
• Management experience preferred.
• Dairy experience.
• Retail experience.
• Second language (verbal, reading and/or writing).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed goals and targets through teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, food safety regulations and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store, and by using knowledge of products to make suggestions.

Skills

Effective communication

Stress management

Basic math

Education

High school diploma or equivalent

Job description

Kroger is seeking a department leader to drive the Customer 1st strategy in the Dairy department. You will supervise all functions, ensure safety and cleanliness, and work to achieve department sales and profit goals.

You’ll train associates, set schedules, communicate clearly, and uphold store policies and food safety standards while providing exceptional service to customers and guiding them to suitable products.