Dairy Department Supervisor: Elevate Customer Experience & Sales

Kroger; Olive Branch (MS); On-site; USD 19,000 - 26,000; Full time

Job summary

Kroger is seeking a department supervisor for the Dairy area to create an outstanding customer experience and supervise all department functions. The role emphasizes safety, clean environment, and cost control to meet sales and profit goals.

Responsibilities include scheduling, training, enforcing policies, and coordinating promotions with store management. Strong communication and math skills, plus 18+ age, are required.

Qualifications

• Must be 18 years or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed goals and targets through teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, food safety regulations and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store, and by using knowledge of products to make suggestions.
• Inform customers of dairy specials.
• Develop and implement a department business plan to achieve desired results.
• Understand the store's layout and be able to locate products.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions or ads that affect the Dairy department.

Skills

Communication

Stress management

Math basics

Education

High school or equivalent

Job description

Kroger is seeking a department supervisor for the Dairy area to create an outstanding customer experience and supervise all department functions. The role emphasizes safety, clean environment, and cost control to meet sales and profit goals.

Responsibilities include scheduling, training, enforcing policies, and coordinating promotions with store management. Strong communication and math skills, plus 18+ age, are required.