Dairy Department Lead: Customer-First & Team Growth

Kroger; Seymour (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Kroger in Seymour, Indiana is seeking a dedicated Dairy department leader to oversee daily operations, drive customer satisfaction, and maintain a safe, clean shopping environment. The role focuses on achieving department sales and profit goals while upholding quality standards and company values.

Responsibilities include setting performance goals, scheduling, training associates, and ensuring compliance with safety and regulatory requirements.

Qualifications

• Must be able to handle stressful situations.
• Effective communication is required.
• Knowledge of basic math (counting, addition, subtraction).
• High school diploma or equivalent preferred.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed goals and targets through teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, food safety regulations and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store, and by using knowledge of products to make suggestions.
• Plan and organize the inventory process, maintain awareness; note any discrepancies.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures, practice preventive maintenance by properly inspecting equipment and identify unsafe conditions and notify store management of any items in need of repair.

Skills

Stress management

Communication

Math basics

Education

High school diploma or equivalent

Job description

Kroger in Seymour, Indiana is seeking a dedicated Dairy department leader to oversee daily operations, drive customer satisfaction, and maintain a safe, clean shopping environment. The role focuses on achieving department sales and profit goals while upholding quality standards and company values.

Responsibilities include setting performance goals, scheduling, training associates, and ensuring compliance with safety and regulatory requirements.