Dairy Department Lead | Customer Focus & Team Development

Mollie Stone's Markets; San Rafael (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

This is a union position with

Comprehensive Medical Insurance

Dental and Vision Insurance

Life Insurance

Employee Assistance Program

Pension Program

Commuter Benefits

Employee Discount on Mollie Stone’s P|

Paid Time Off

Job summary

Mollie Stone’s Markets in San Rafael is seeking a Full-Time Head Clerk to manage the dairy department's daily operations. You will supervise staff, oversee receiving, stocking, rotation, merchandising, and cleanliness, while ensuring food safety and regulatory compliance.

The role emphasizes exceptional customer service, teamwork, and a positive work environment. Union position with comprehensive benefits and competitive pay are included.

Qualifications

• High school diploma or equivalent.
• Prior experience in grocery retail, dairy, or refrigerated department operations.
• Ability to lift to 50 lbs. repeatedly and work in cold environments.
• Basic math, reading, and communication skills.
• Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.

Responsibilities

• Maintain full and organized dairy cases, stocked and rotated using FIFO.
• Receive, inspect and verify dairy deliveries; report discrepancies promptly.
• Ensure proper handling and storage of refrigerated products and log temperatures.
• Maintain department cleanliness and safety standards.
• Assist customers with inquiries and special orders in a friendly, professional manner.
• Identify and manage expired or non-compliant products per policy.
• Operate equipment safely and report maintenance needs.
• Support inventory counts, shrink control and accurate recordkeeping.
• Supervise, schedule and train team members to build a high-performing team.

Skills

Customer service

Team supervision

Communication skills

Physical stamina

Education

High school diploma or equivalent

Job description

Mollie Stone’s Markets in San Rafael is seeking a Full-Time Head Clerk to manage the dairy department's daily operations. You will supervise staff, oversee receiving, stocking, rotation, merchandising, and cleanliness, while ensuring food safety and regulatory compliance.

The role emphasizes exceptional customer service, teamwork, and a positive work environment. Union position with comprehensive benefits and competitive pay are included.