Head Clerk

Mollie Stone's Markets; San Rafael (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

This is a union position with

Comprehensive Medical Insurance

Dental and Vision Insurance

Life Insurance

Employee Assistance Program

Pension Program

Commuter Benefits

Employee Discount on Mollie Stone’s P|

Paid Time Off

Job summary

Mollie Stone’s Markets in San Rafael is seeking a Full-Time Head Clerk to manage the dairy department's daily operations. You will supervise staff, oversee receiving, stocking, rotation, merchandising, and cleanliness, while ensuring food safety and regulatory compliance.

The role emphasizes exceptional customer service, teamwork, and a positive work environment. Union position with comprehensive benefits and competitive pay are included.

Qualifications

• High school diploma or equivalent.
• Prior experience in grocery retail, dairy, or refrigerated department operations.
• Ability to lift to 50 lbs. repeatedly and work in cold environments.
• Basic math, reading, and communication skills.
• Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.

Responsibilities

• Maintain full and organized dairy cases, stocked and rotated using FIFO.
• Receive, inspect and verify dairy deliveries; report discrepancies promptly.
• Ensure proper handling and storage of refrigerated products and log temperatures.
• Maintain department cleanliness and safety standards.
• Assist customers with inquiries and special orders in a friendly, professional manner.
• Identify and manage expired or non-compliant products per policy.
• Operate equipment safely and report maintenance needs.
• Support inventory counts, shrink control and accurate recordkeeping.
• Supervise, schedule and train team members to build a high-performing team.

Skills

Customer service

Team supervision

Communication skills

Physical stamina

Education

High school diploma or equivalent

Job description

About Us:

United Markets is more than a grocery store, they are a community of family-oriented people with a deep-rooted history in Marin County and a love for the community they serve that began in 1955 when the Saccone brothers opened the first supermarket in Marin.

About Us:

United Markets is more than a grocery store, they are a community of family-oriented people with a deep-rooted history in Marin County and a love for the community they serve that began in 1955 when the Saccone brothers opened the first supermarket in Marin.

From supporting their area schools to the local non‑profit organizations and local vendors that produce the food that is carried in their stores, United Markets believes building strong relationships is what makes Marin such a wonderful place to live and work.

We pride ourselves on being an employer of choice, and we are proud to offer competitive wages, paid time off, physical and mental health benefits, 401(k) or pension plan, as well as career training programs through our professional partnerships. As a local, family owned and operated business, we are grateful to our customers as they support our vision, which allows us to care for our employees by making a difference in their lives.

About the Role:

United Markets is looking for a Full-Time Head Clerk at our San Rafael location. The perfect candidate will be responsible for ensuring the effective daily operations of the dairy department, including product receiving, stocking, rotation, merchandising, cleanliness, and customer service. This role supports overall store excellence by maintaining product quality, adhering to food safety standards, and creating an organized, well‑presented department that meets company and regulatory requirements.

Essential Functions:

• Maintain full and organized dairy cases throughout the day, ensuring shelves are properly stocked, faced, and rotated using first‑in, first‑out (FIFO) principles
• Receive, inspect, and verify accuracy of dairy deliveries, report discrepancies or quality issues promptly
• Ensure proper handling and storage of refrigerated products, including monitoring and documenting temperature logs as required
• Maintain department cleanliness, including cases, storage coolers, display equipment, and work areas in accordance with health and safety standards
• Assist customers with product inquiries, special orders, and general service needs in a friendly and professional manner
• Identify and pull expired, damaged, or non‑compliant products; follow company disposal and documentation procedures
• Operate equipment safely (pallet jacks, dollies, case cutters, pricing tools, etc.) and report maintenance needs
• Support inventory management through regular counts, shrink control, and accurate recordkeeping
• Comply with all store policies, food safety procedures, and regulatory requirements
• Set and achieve the highest standards
• Supervise, schedule and assign duties to the Team Members
• Provide our customers with exceptional customer service
• Interview, train, develop all Team Members in a manner which builds and sustains a high performing team and minimizes turnover
• Establish and maintain a positive work environment, which encourages an exceptionally high level of Team Member morale
• Manage inventory and pricing to achieve required margin and labor targets
• Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices

Minimum Qualifications:

• High school diploma or equivalent.
• Prior experience in grocery retail, dairy, or refrigerated department operations (or an equivalent combination of education and experience).
• Ability to lift to 50 lbs. repeatedly, stand/walk for extended periods, and tolerate cold working environments.
• Basic math, reading, and communication skills.
• Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays

Physical Requirements:

• Standing, walking, bending, reaching, and lifting for prolonged periods.
• Ability to lift, carry, push, or pull up to 50 lbs.
• Frequent exposure to cold temperatures in refrigerated cases and coolers.
• Ability to operate manual equipment (pallet jack, dolly, box cutter)

Pay Scale:

$30.66/hour depending on industry experience

About the Benefits:

• This is a union position with competitive pay
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Life Insurance
• Employee Assistance Program
• Pension Program
• Commuter Benefits
• Employee Discount on Mollie Stone’s Purchases
• Paid Time Off

Why should you apply?

• You want to enjoy what you do
• You know what it takes to provide outstanding customer service
• You would like to join a local, family-owned company who values you
• You get to enjoy and rely on great benefits and perks for you and your family
• You’ll have opportunity to learn, grow and advance in your career

Please note this job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Benefits, duties, responsibilities and activities may change at any time.

Mollie Stone’s Markets is an Equal Opportunity Employer.