Dairy Customer Experience Specialist

Kroger Family of Companies; Lynnwood (WA); On-site; USD 23,000 - 36,000; Full time

Job summary

The Kroger Family of Companies in Lynnwood, WA is seeking a Retail Service Associate to deliver exceptional customer service in the dairy department. You will assist customers, stock shelves, and ensure product freshness while following safety procedures and store policies.

You will answer questions, promote products, and maintain a welcoming environment for all customers, including supporting minors and elderly guests with respectful, attentive service.

Qualifications

• Retail experience is required.
• Ability to communicate in a second language is preferred.
• Ability to handle stressful situations.
• Strong communication skills and ability to interact with customers.
• Knowledge of basic math (counting, addition, subtraction) is beneficial.

Responsibilities

• Promote trust and respect among associates.
• Answer questions and make recommendations about products.
• Maintain knowledge of products in the department and respond to inquiries.
• Stock and label department merchandise and monitor inventory.
• Ensure food safety and proper temperatures; follow safety guidelines.
• Support department manager to meet sales and quality goals.
• Identify safety risks and report to store management.

Skills

Retail experience

Second language

Stress management

Effective communication

Math basics

Job description

The Kroger Family of Companies in Lynnwood, WA is seeking a Retail Service Associate to deliver exceptional customer service in the dairy department. You will assist customers, stock shelves, and ensure product freshness while following safety procedures and store policies.

You will answer questions, promote products, and maintain a welcoming environment for all customers, including supporting minors and elderly guests with respectful, attentive service.