Dairy Specialist: Freshness, Service & Customer Experience

Kroger; Rochester (MI); On-site; USD 28,000 - 38,000; Full time

Job summary

Kroger in United States is seeking team members to create an outstanding customer experience through exceptional service and a safe, well-maintained store environment. You will assist the department manager in achieving sales goals, promote the Customer 1st philosophy, and uphold Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include helping customers with product knowledge, offering samples when appropriate, stocking and labeling

Qualifications

• Retail experience is required.
• Second language (speaking, reading and/or writing) preferred.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals for the department.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
• Promote trust and respect among associates.
• Respond to customer questions about products and provide suggestions.
• Maintain knowledge of products and stock; assist with labeling and inventory as needed.
• Adhere to food safety regulations and ensure proper temperatures and logs where applicable.

Skills

Retail experience

Bilingual / Second language

Effective communication

Stress management

Basic math

Job description

Kroger in United States is seeking team members to create an outstanding customer experience through exceptional service and a safe, well-maintained store environment. You will assist the department manager in achieving sales goals, promote the Customer 1st philosophy, and uphold Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include helping customers with product knowledge, offering samples when appropriate, stocking and labeling