D365 Inventory Controller - Warehouse Ops & Systems Expert

Risus Talent Partners LLC; Burlington (MA); On-site; USD 65,000 - 95,000; Full time

Job summary

Risus Talent Partners LLC is seeking an Inventory Controller for an established medical-device manufacturer in Billerica, MA. This role focuses on systems-driven inventory management within a fast-paced shipping environment.

Approximately 80% of the time will be spent troubleshooting order and inventory issues in Microsoft Dynamics 365 Warehouse Management, with 20% hands-on warehouse support. The ideal candidate has extensive D365 experience to resolve fulfillment issues and improve processes.

Qualifications

• 4+ years of warehouse, distribution, inventory-control, or fulfillment experience.
• 3–5 years of hands-on Microsoft Dynamics 365 experience.
• Experience with ERP or Warehouse Management System.
• Experience in a high-volume shipping and distribution environment.
• Strong understanding of inventory management, order fulfillment, picking, replenishment, and shipping processes.
• Demonstrated ability to identify root causes and develop practical solutions.
• Strong organizational, written, and verbal communication skills.
• Proficiency with Microsoft Office applications.
• Ability to work independently and collaborate across warehouse, operations, and technical teams.
• High school diploma or GED.

Responsibilities

• Monitor daily domestic and international order activity.
• Identify and resolve incomplete, delayed, or blocked orders.
• Troubleshoot inventory reservations, allocations, replenishment, and location issues within D365.
• Determine why inventory is not being released for picking or shipping.
• Replenish inventory within shipping and picking locations.
• Monitor and adjust replenishment parameters and inventory levels.
• Investigate recurring order-flow and fulfillment problems.
• Reduce manual workarounds by addressing underlying system or process issues.
• Serve as a subject-matter expert for D365 warehouse and fulfillment processes.
• Support inventory reconciliation, cycle counting, and inventory accuracy.
• Partner with warehouse, shipping, customer service, operations, and IT teams.
• Train and assist warehouse employees with system processes and troubleshooting.
• Identify process-improvement opportunities and lead continuous-improvement initiatives.
• Provide hands-on warehouse and inventory support when necessary.
• Perform other duties as assigned.

Skills

Warehouse experience

Root-cause analysis

Cross-functional collaboration

Process improvement

Microsoft Office proficiency

Education

High school diploma or GED

Bachelor’s degree in supply chain / logistics / operations

Tools

Microsoft Dynamics 365 (D365)

ERP / Warehouse Management System

Job description

Risus Talent Partners LLC is seeking an Inventory Controller for an established medical-device manufacturer in Billerica, MA. This role focuses on systems-driven inventory management within a fast-paced shipping environment.

Approximately 80% of the time will be spent troubleshooting order and inventory issues in Microsoft Dynamics 365 Warehouse Management, with 20% hands-on warehouse support. The ideal candidate has extensive D365 experience to resolve fulfillment issues and improve processes.