D365 F&O Analyst

Jackson James; Philadelphia (Philadelphia County); On-site; USD 70,000 - 100,000; Full time

Job summary

Jackson James is seeking a D365 Finance & Operations Support Analyst to support their live D365 environment, with a primary focus on Finance and Inventory Management. The role involves close collaboration with business users to resolve functional issues and optimise the D365 F&O system.

You will troubleshoot, support core finance processes, manage tickets, and propose improvements to system functionality and business processes. A proactive, collaborative approach is essential.

Qualifications

• Hands-on experience supporting Microsoft Dynamics 365 Finance & Operations in live environments.
• Strong functional knowledge of Finance and Inventory modules.
• Excellent communication and analytical skills for working with end users.

Responsibilities

• Provide day-to-day functional support across D365 F&O, primarily within Finance and Inventory Management.
• Troubleshoot and resolve system issues, investigate errors and respond to user queries.
• Support core Finance processes, including General Ledger, Accounts Payable and Accounts Receivable.
• Assist with inventory transactions, stock movements, adjustments and reconciliation issues.
• Work with Finance and operational teams to understand business challenges and provide solutions.
• Manage support tickets, prioritise incidents and ensure timely resolutions.
• Identify recurring issues and recommend improvements to system functionality and processes.
• Assist with testing, system enhancements and optimisation of the D365 environment.

Skills

D365 F&O experience

Finance & Inventory knowledge

User support & communication

Tools

Microsoft Dynamics 365 Finance & Operations

Job description

Jackson James are working with an end customer who are looking to utilize a D365 Finance & Operations Support Analyst to support their live D365 environment, with a primary focus on Finance and Inventory Management.

This is a great opportunity for someone who enjoys working closely with business users, resolving functional issues and helping an organization get the most out of its D365 F&O system.

Responsibilities

• Provide day-to-day functional support across D365 F&O, primarily within Finance and Inventory Management.
• Troubleshoot and resolve system issues, investigate errors and respond to user queries.
• Support core Finance processes, including General Ledger, Accounts Payable and Accounts Receivable.
• Assist with inventory transactions, stock movements, adjustments and reconciliation issues.
• Work closely with Finance and operational teams to understand business challenges and provide effective solutions.
• Manage support tickets, prioritise incidents and ensure timely resolution.
• Identify recurring issues and recommend improvements to system functionality and business processes.
• Assist with testing, system enhancements and ongoing optimisation of the D365 environment.

Requirements

• Hands-on experience supporting Microsoft Dynamics 365 Finance & Operations in a live environment.
• Strong functional knowledge of Supply Chain and Finance modules.
• Strong troubleshooting and analytical skills.
• Excellent communication skills and the ability to work directly with end users.
• A proactive, solutions-focused approach to system support and continuous improvement.