D365 ERP Ops Architect: Lead Transformations

Crowe; San Francisco (CA); On-site; USD 103,000 - 211,000; Full time

Job summary

Crowe in San Francisco is seeking a Manager – D365 ERP Operations Implementation Architect to lead architecture, design, and deployment of Microsoft Dynamics 365 ERP Operations for clients, guiding cross-functional teams and mentoring consultants.

You will partner with executives, drive requirements, ensure scalable, secure ERP solutions, manage delivery quality, and help grow the practice with proposals and new offerings; travel as needed.

Qualifications

• Bachelor's degree.
• Microsoft Dynamics 365 certification required.
• 7+ years of experience implementing Microsoft Dynamics 365 ERP Operations or equivalent.
• Experience leading full lifecycle ERP implementations.
• Deep functional expertise across supply chain and operational processes.
• Experience designing ERP solution architecture including integrations, data management, and security.
• Experience developing functional requirements, solution designs, testing strategies, and implementation documentation.
• Strong client-facing consulting, communication, facilitation, and presentation skills.
• Demonstrated experience leading project workstreams and mentoring implementation teams.
• Ability to travel as client engagements require.

Responsibilities

• Lead the architecture, design, and implementation of Microsoft Dynamics 365 ERP Operations solutions aligned to client business objectives and industry best practices.
• Design comprehensive solution architectures including system integrations, data management, and application security.
• Configure D365 ERP Operations modules including: Sales, Purchasing, Inventory Management, Warehouse Management, Production, Planning, Product Information Management, Asset Management, and other operations.
• Develop functional solution designs for system enhancements and customizations across operations and logistics processes.
• Analyze and optimize business processes to maximize ERP capabilities.
• Partner with executive stakeholders and business users to understand operational requirements and translate them into scalable ERP solutions.
• Lead requirements gathering workshops and develop functional specifications, business scenarios, and solution documentation.
• Serve as a trusted advisor throughout implementation, providing guidance while building client relationships.
• Support organizational change by developing training materials, conducting user training, and driving user adoption.
• Lead solution testing, QA, and validation activities through test plans and execution.
• Produce high-quality documentation and testing artifacts; manage deliverables and mitigate risks.
• Collaborate with delivery teams to ensure successful implementations.
• Mentor and develop consultants; stay current on ERP innovations; help shape ERP strategy and offerings.
• Support business development efforts by identifying client opportunities and contributing to proposals.

Skills

Dynamics 365

ERP Operations

Solution Architecture

Project Leadership

Client Relationships

Procurement

Inventory Management

Warehouse Management

Production

Planning

Education

Bachelor's degree

Microsoft Dynamics 365 certification

Tools

Azure

Dataverse

Power Platform

ERP Integrations

Job description

Crowe in San Francisco is seeking a Manager – D365 ERP Operations Implementation Architect to lead architecture, design, and deployment of Microsoft Dynamics 365 ERP Operations for clients, guiding cross-functional teams and mentoring consultants.

You will partner with executives, drive requirements, ensure scalable, secure ERP solutions, manage delivery quality, and help grow the practice with proposals and new offerings; travel as needed.