D365 CE Solution Architect & Tech Lead – Remote

MCAConnect; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Unlimited PTO

401k Plan with Company Matching

Monthly Home Office Stipend

Subsidized Medical, Dental and Vision

Job summary

MCA Connect is seeking a D365 CE Technical Lead/ Solution Architect to own the technical design and delivery integrity of enterprise CE/CX solutions across Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, Dataverse, Power Platform, integrations, data migration, security, and AI/Copilot capabilities.

This role partners with functional architects, delivery leadership, presales, and client stakeholders to translate business outcomes into scalable, secure, supportable, and

Qualifications

• 5+ years of hands-on experience with Dynamics 365 Sales, Customer Service, Dataverse, model-driven apps, Power Automate, Power Pages, and Microsoft Power Platform administration.
• Deep understanding of Dataverse security, business units, teams, roles, field-level security, auditing, data model design, and environment strategy.
• Experience designing integrations using APIs, Azure Integration Services, Service Bus, Logic Apps, Azure Functions, dataflows, virtual tables, Dual-write where appropriate, and/or third-party middleware.
• Working knowledge of Microsoft 365, Teams, SharePoint document integration, Outlook integration, Power BI, and Microsoft Fabric concepts as they relate to CE/CX programs.

Responsibilities

• Lead end-to-end technical architecture for D365 CE and Power Platform programs, including solution topology, Dataverse design, integration patterns, security model, environment strategy, and ALM.
• Own technical design authority across configuration, custom code, plug-ins, JavaScript, custom APIs, Power Automate, Power Pages, Azure services, and third-party integrations.
• Partner with functional architects to convert business capabilities and process requirements into scalable solution components, reusable patterns, and implementation work packages.
• Define and govern ALM, DevOps, branching, solution layering, release management, automated deployment, test strategy, and production readiness expectations.
• Establish Azure DevOps expectations for work-item traceability, source control, build/release pipelines, deployment approvals, environment promotion, and auditability across client delivery teams.
• Provide technical leadership to consultants, engineers, offshore teams, and client technical resources through design reviews, code reviews, build guidance, and issue resolution.
• Assess integration, data migration, security, performance, licensing, and non-functional requirements early enough to identify delivery risk and shape practical options.
• Support presales pursuits through technical discovery, architecture options, estimates, assumptions, risk language, ROMs, and SOW input.

Skills

Dynamics 365 Sales

Power Platform

Dataverse

APIs & Integrations

Azure DevOps

Tools

Azure Data Services

Service Bus/Logic Apps

Job description

MCA Connect is seeking a D365 CE Technical Lead/ Solution Architect to own the technical design and delivery integrity of enterprise CE/CX solutions across Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, Dataverse, Power Platform, integrations, data migration, security, and AI/Copilot capabilities.

This role partners with functional architects, delivery leadership, presales, and client stakeholders to translate business outcomes into scalable, secure, supportable, and