D2C Rugs Sales Specialist — Virtual Consultations

Nordic Knots; New York (NY); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Company sponsored medical plan

15 days paid vacation (20 days after 2

0

Job summary

Nordic Knots, a premium rug and textile brand, is seeking a D2C Sales Specialist to lead proactive outreach, virtual consultations, and end-to-end client support in the US market. You will manage high-value residential accounts and ensure smooth order flow from inquiry to delivery.

The ideal candidate has an interior-design background or retail experience in home textiles, and excels in client-facing consultative selling, relationship-building, and cross-functional collaboration.

Qualifications

• Interior-design background or prior category-specific retail experience in home textiles is highly valued.
• Strong organizational, communication, and client-facing skills are needed.
• Experience driving online sales and client consultations is a plus.

Responsibilities

• Proactive outreach to top-tier customers using the BC Customer Dashboard to drive repeat sales.
• Develop a portfolio of high-value residential and 'Independent' archetypes as the dedicated contact.
• Identify delivery or production delays early and provide proactive resolutions.

Skills

Interior design background

Customer-focused

Sales experience

Virtual consultations

BC Dashboard usage

Tools

Business Central (BC)

Job description

Nordic Knots, a premium rug and textile brand, is seeking a D2C Sales Specialist to lead proactive outreach, virtual consultations, and end-to-end client support in the US market. You will manage high-value residential accounts and ensure smooth order flow from inquiry to delivery.

The ideal candidate has an interior-design background or retail experience in home textiles, and excels in client-facing consultative selling, relationship-building, and cross-functional collaboration.