Czech Speaking Cybersecurity Customer Experts - Work In Athens

Mercier Consultancy Group; United States; Remote; USD 47,000 - 67,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Career growth

Performance bonus

13th/14th salaries

Job summary

Mercier Consultancy Group ищет Czech-speaking Cybersecurity Customer Expert для работы в Греции. Ваша роль — поддерживать крупных корпоративных клиентов и обеспечивать высокий уровень цифровой защиты. Вы будете анализировать инциденты, помогать пользователям и сотрудничать с международной командой.

Компания предлагает конкурентную заработную плату, бонусы, полную релокацию в Афины, медицинское страхование и возможности карьерного роста в международном кибербезопасном секторе.

Qualifications

• Свободное владение чешским языком (устно и письменно).
• Гражданство ЕС или действующая рабочая виза в Греции.
• Интерес к кибербезопасности и базовые знания цифровой защиты.
• Отличные аналитические способности и эмпатия в обслуживании клиентов.
• Профессиональное владение английским языком.
• Готовность к очной работе в Афинах.

Responsibilities

• Выступать как основное контактное лицо для корпоративных клиентов по вопросам кибербезопасности.
• Контролировать и анализировать потенциальные угрозы, предоставлять информацию в реальном времени.
• Решать технические задачи, связанные с защитой ПО, безопасностью учётных записей и конфиденциальностью.
• Координировать работу внутренних IT-охранных команд для устранения уязвимостей.
• ОбEducate пользователей по лучшим практикам безопасности.
• Документировать инциденты и взаимодействия с клиентами в CRM.
• Способствовать улучшению клиентского опыта, давая обратную связь о работе ПО.

Skills

Czech language

English proficiency

Analytical thinking

Customer support empathy

On-site availability

Job description

Описание: Czech Speaking Cybersecurity Customer Experts Mercier Consultancy Group is a premier international staffing firm recognized for bridging elite global talent with high-growth industries. We specialize in executive search and professional placement, helping candidates secure high-impact roles while fostering innovation for our partners in the cybersecurity sector. We are currently sourcing top-tier talent for a Czech Speaking Cybersecurity Customer Experts position in Greece. This critical role invites you to protect digital infrastructures and support end-users at a global level while enjoying the vibrant, Mediterranean lifestyle that makes jobs in Greece so highly sought after.

Задачи:

• Act as the primary point of contact for enterprise clients regarding complex cybersecurity inquiries and system alerts.
• Monitor and analyze potential threats to provide real-time assistance, ensuring the highest standards of digital security.
• Resolve technical challenges involving software protection, account security, and data privacy protocols.
• Coordinate with internal IT security teams to elevate and track critical system vulnerabilities.
• Educate users on security best practices to prevent unauthorized access and phishing attempts.
• Maintain comprehensive documentation of security incidents and client interactions within the cybersecurity CRM.
• Contribute to the continuous improvement of the client experience by providing feedback on security software performance.

Требования:

• Native or fluent Czech (spoken and written) is mandatory for this role.
• Valid EU passport or a valid Greek work permit.
• A strong interest in the cybersecurity industry and basic knowledge of digital protection tools.
• Excellent analytical skills combined with an empathetic approach to customer support.
• Professional proficiency in English to collaborate within our international team.
• Availability for on-site employment in Athens for this Czech Speaking Cybersecurity Customer Experts position in Greece.

Условия:

• Competitive Monthly Salary 2 Extra Salaries Per Year (13th and 14th salary bonus) Monthly Performance Bonus Fully Paid Relocation Package (flight, transfer, hotel accommodation provided) Comprehensive Health Insurance coverage Full-cycle Professional Training in cybersecurity technologies Opportunities for career growth within the international cybersecurity sector And Much More...

Life in Greece Choosing to work in Greece means embracing a world-renowned quality of life defined by perpetual sunshine, historical richness, and a vibrant social scene. As you settle into one of our many open Czech-speaking jobs, you will discover that Greece offers a perfect harmony between high-level professional advancement and the relaxation of the Mediterranean coast. Our relocation package ensures a seamless transition, allowing you to focus on your career in cybersecurity while enjoying authentic Greek cuisine and world-class heritage sites. Join us in Greece, where the modern digital landscape meets the cradle of civilization, and experience why professional life in Greece is an unparalleled opportunity for personal and career development.