Cycling Specialist: Rider‑Centric Retail Pro

Specialized Bicycle Components; Gilbert (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

401(k) with match

Paid parental leave

Employee discounts

Job summary

Specialized Bicycle Components in Gilbert, AZ is seeking a Cycling Specialist to be the front-line host and brand advocate for riders. You will identify needs, help locate goods and services, and deliver solutions that keep riders riding longer and better.

You will foster authentic, inclusive experiences and support store goals through excellent rider care. As a Cycling Specialist, you will stay current on product features, maintain store presentation, and participate in merchandising while

Qualifications

• Passion for cycling and the Specialized brand.
• Bike shop experience preferred.
• Current or former retail employee with 1+ years of experience preferred.
• Excellent communication with the ability to effectively interact with riders and team members.
• Ability to stand for extended periods and lift at least 50 lbs.

Responsibilities

• Deliver world-class rider service to drive sales and satisfaction.
• Greet riders, listen to needs, and offer options and advice.
• Inspire riders to purchase and leave a positive impression of Specialized.
• Create inclusive, authentic experiences for staff and riders within store operations.

Skills

Customer service

Communication

Retail experience

Bike knowledge

Job description

Specialized Bicycle Components in Gilbert, AZ is seeking a Cycling Specialist to be the front-line host and brand advocate for riders. You will identify needs, help locate goods and services, and deliver solutions that keep riders riding longer and better.

You will foster authentic, inclusive experiences and support store goals through excellent rider care. As a Cycling Specialist, you will stay current on product features, maintain store presentation, and participate in merchandising while