Rider‑Focused Cycling Specialist – Retail

Specialized Bicycle Components; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health care

Dental

Vision

401(k) with match

Paid parental leave

Paid holidays

Employee discounts

Commuter Benefits

Job summary

Specialized Bicycle Components is hiring a Cycling Specialist to join our Company Owned Retail team. You will be the front-line host and mentor for riders, delivering world-class service, locating the right goods and experiences, and helping customers ride longer and better.

You’ll work to uphold the Specialized Retail Way and create locally authentic, inclusive experiences for staff and riders alike. You’ll use product knowledge to assist, a willingness to learn, and strong communication to

Qualifications

• Bike shop experience preferred.
• Excellent communication with riders and team members.
• Ability to stand for long periods and lift at least 50 lbs.

Responsibilities

• Deliver world class rider service and drive ongoing sales.
• Engage with riders, listen to needs, and offer options and advice.
• Create a welcoming, inclusive, ride-focused store experience for staff and riders.
• Maintain visual merchandising standards and keep product areas organized.
• Ensure regular attendance and punctuality.

Skills

Bike shop experience

Retail communication

Customer service

Ability to lift 50 lbs

Passion for cycling

Job description

Specialized Bicycle Components is hiring a Cycling Specialist to join our Company Owned Retail team. You will be the front-line host and mentor for riders, delivering world-class service, locating the right goods and experiences, and helping customers ride longer and better.

You’ll work to uphold the Specialized Retail Way and create locally authentic, inclusive experiences for staff and riders alike. You’ll use product knowledge to assist, a willingness to learn, and strong communication to