Cybersecurity Systems Support Specialist - Hybrid

State of Oregon; Salem (OR); Hybrid; USD 53,000 - 80,000; Full time

Benefits offered by this job

Hybrid work schedule

Comprehensive health coverage

Paid time off

Public Service Loan Forgiveness

Job summary

State of Oregon seeks a CSS System Specialist (Information Systems Specialist 3) in Salem to provide customer support and technical assistance for enterprise cybersecurity software platforms, including system administration, configuration, and enhancements.

The role involves troubleshooting, coordinating with cross‑functional teams, documenting processes, and helping improve cybersecurity applications, with a hybrid work arrangement and a strong public service mission.

Qualifications

• 2 years of information systems experience in cybersecurity, software support, help desk, or system administration.
• Associate degree in CS/IT or two-year IT vocational program.
• Ability to communicate effectively with technical and business partners.

Responsibilities

• Provide customer support and technical assistance for enterprise cybersecurity software platforms.
• Assist with configuring, maintaining, and enhancing systems; triage issues and implement software changes.

Skills

HTML knowledge

Communication skills

Relationship building

Critical thinking

MS Office

Multitasking

Education

Associate degree in CS/IT

Two-year IT vocational program

Job description

State of Oregon seeks a CSS System Specialist (Information Systems Specialist 3) in Salem to provide customer support and technical assistance for enterprise cybersecurity software platforms, including system administration, configuration, and enhancements.

The role involves troubleshooting, coordinating with cross‑functional teams, documenting processes, and helping improve cybersecurity applications, with a hybrid work arrangement and a strong public service mission.