Cybersecurity Specialist: Protect Critical IT Systems

US Defense Information Systems Agency; Suffolk (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

US Defense Information Systems Agency (DISA) in the Hampton Roads area seeks a professional to support the mission of the US Cyber Command. This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure, located in the DISA - Hampton Roads Tier 2 Endpoint Branch (IT3H3).

Applicants must meet one of the basic qualifications (Ph.D. or 3 years of graduate study) or equivalent experience, with core competencies including Attention to

Qualifications

• Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or related fields.
• Attention to Detail: experience reviewing IT work or data for accuracy and consistency.
• Customer Service: experience briefing customers on IT products and services to address IT needs.
• Oral Communication: experience communicating status of IT systems/projects to supervisors and IT staff, including non-technical audiences.
• Problem Solving: ability to select and apply information to address routine IT issues.

Responsibilities

• Troubleshoot and resolve computer hardware, software, and desktop configuration issues using diagnostic tools.
• Install, configure, and maintain client hardware, operating systems, and software per security requirements.
• Provide technical customer assistance and document incident resolutions in tracking databases.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Education

Ph.D. or equivalent doctoral degree / 3 years of graduate education

Job description

US Defense Information Systems Agency (DISA) in the Hampton Roads area seeks a professional to support the mission of the US Cyber Command. This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure, located in the DISA - Hampton Roads Tier 2 Endpoint Branch (IT3H3).

Applicants must meet one of the basic qualifications (Ph.D. or 3 years of graduate study) or equivalent experience, with core competencies including Attention to