Cybersecurity Readiness & Services Consultant - Remote

CrowdStrike Inc.; Boston (MA); Remoto; USD 95.000 - 140.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive compensation

Comprehensive benefits

Paid time off

Professional development

Resumo da vaga

CrowdStrike, a global leader in cybersecurity, is seeking a Readiness Services Consultant to partner with customers and maximize CrowdStrike Services investments. You will combine relationship management, technical advisory expertise, and program optimization to drive customer success and satisfaction.

The role emphasizes strategic planning, cross-functional collaboration, and the ability to manage multiple high-level relationships in a fast-paced environment while leveraging AI tools to improve

Qualificações

• Experience in cybersecurity services, including incident response management, customer success, or advisory consulting.
• Proven track record of managing senior-level relationships in technical environments.
• Strong project coordination with emphasis on customer service.
• Excellence in written and verbal communication.
• Ability to balance multiple priorities in a fast-paced setting.
• Understanding of cybersecurity concepts and incident response considerations.
• Experience using AI to enhance decision-making and workflows.

Responsabilidades

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to align customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.
• Support team pipeline growth through strategic account expansion.

Conhecimentos

Senior stakeholder management

Cybersecurity services

Customer success

Advisory consulting

Project coordination

Strategic planning

Descrição da vaga

CrowdStrike, a global leader in cybersecurity, is seeking a Readiness Services Consultant to partner with customers and maximize CrowdStrike Services investments. You will combine relationship management, technical advisory expertise, and program optimization to drive customer success and satisfaction.

The role emphasizes strategic planning, cross-functional collaboration, and the ability to manage multiple high-level relationships in a fast-paced environment while leveraging AI tools to improve