Cybersecurity Operations Manager

Robotics Technologies; San Diego (CA); On-site; USD 89,000 - 126,000; Full time

Job summary

Robotics Technologies in San Diego, CA (onsite) seeks an experienced Cybersecurity Operations Manager to lead the transition and ongoing security operations for CrowdStrike services. You will own incident escalation, governance, and cross-team coordination to improve operations, reporting, and threat management.

The engagement is 9 months plus extension (also listed as 12 months plus extension); compensation is $78/hour.

Qualifications

• Minimum 5 years in cybersecurity operations or security program management.
• Experience leading transitions and deployments of security services.
• Strong communication with cross-functional teams and executives.

Responsibilities

• Lead implementation, onboarding, and operational transition of CrowdStrike services.
• Serve as the primary operational contact for Falcon Complete and coordinate incident escalations.
• Manage service reviews, follow-up actions, and issue resolution.
• Coordinate delivery activities with Atos and internal teams, including risks and dependencies.
• Lead day-to-day operations and administration of CTEM and Falcon Guardian/AIDR.
• Coordinate remediation, tuning, reporting, and continuous improvement initiatives.
• Partner with infrastructure, identity, cloud, and application teams to resolve security issues.
• Establish security governance, escalation paths, and service management processes.
• Lead weekly operational meetings and monthly service reviews.
• Maintain RAID logs, roadmaps, and RACI matrices; prepare dashboards.

Skills

Cybersecurity operations

Incident management

Governance

Cross-functional coordination

Security reporting

Threat management

Tools

CrowdStrike Falcon

CTEM

Falcon Guardian

AIDR

Job description

Robotics Technologies is seeking an experienced Cybersecurity Operations Manager in San Diego, CA (onsite) to help lead a smooth operational transition for CrowdStrike services. This role combines day-to-day security operations with incident escalation ownership, governance, and cross-team coordination, with opportunities to improve security operations, reporting, and threat management processes over time. The engagement is listed as 9 months + extension (also noted as 12 months + extension), supporting ongoing steady-state operations.

Compensation: $78/hour (bill rate listed as $78/hour).

What you will be responsible for

• Lead implementation, onboarding, and operational transition of CrowdStrike services.
• Serve as the primary operational contact for Falcon Complete and coordinate critical incident escalations.
• Manage service reviews, follow-up actions, recommendations, and issue resolution.
• Coordinate delivery activities, including dependencies, risks, and implementation execution with Atos and internal teams.
• Lead day-to-day operations and administration of CTEM and Falcon Guardian / AIDR.
• Coordinate exposure prioritization, remediation, tuning, reporting, and continuous improvement initiatives.
• Partner with infrastructure, endpoint, identity, cloud, and application teams to resolve security issues.
• Establish security governance, operational review cadence, escalation paths, and service management processes.
• Lead weekly operational meetings and monthly service reviews.
• Maintain operational tracking artifacts, including RAID logs, project roadmaps, RACI matrices, and escalation models.
• Prepare executive dashboards, status updates, and remediation tracking reports.
• Improve security operations, incident response, and threat management processes.
• Coordinate knowledge transfer and prepare operational-readiness documentation.
• Ensure CrowdStrike services transition into steady-state operations as implementation concludes.
• Communicate technical issues, business impact, risks, and recommendations to relevant stakeholders.

Key technologies you will work with

• CrowdStrike, Falcon Complete
• CTEM
• Falcon Guardian, AIDR
• RAID, RACI

Location and engagement details

• Location: San Diego, CA (onsite)
• Duration: 9 Months + Extension (also listed as 12 Months + Extension)
• Client: To Be Discussed Later
• Employment type: W-2, 1099, C2C
• Job ID: J53912
• Domain exposure: Telecom

Work authorization

• US Citizen
• Green Card
• OPT-EAD
• CPT
• H-1B
• H4-EAD
• L2-EAD
• GC-EAD