Cybersecurity Content Designer: UX Writing & Visuals

Illumio; Sunnyvale (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health savings accounts

Life and disability programs

Paid parental leave

Wellness program

Equity opportunities

Paid time off and holidays

Medical, dental, vision

Job summary

Illumio is seeking a Content Designer to translate complex cybersecurity concepts into clear, user‑friendly documentation and learning materials. You will partner with product managers, designers, engineers, and senior content creators to craft user‑centered content that guides customers through products and JTBD.

The role emphasizes information design and visual storytelling. Ideal candidates bring 0–3 years of tech writing or UX content experience, familiarity with structured authoring, and

Qualifications

• Bachelor’s degree in Technical Communication, Information Design, UX, Graphic Design, English, or related field.
• 0–3 years of experience in technical writing, information design, UX writing, instructional design, or related field.
• Ability to simplify complex ideas for different audiences.

Responsibilities

• Design clear, engaging information experiences to help users complete tasks.
• Write, edit, and maintain high‑quality technical documentation (user guides, tutorials, release notes).
• Collaborate with PMs, designers, engineers, and support teams to translate features into content.
• Transform complex concepts into visuals using diagrams, flowcharts, and infographics.
• Ensure content is modular, searchable, and adheres to style guidelines.
• Test product features and documentation to improve user experience.

Skills

Attention to detail

Written communication

Visual communication

Content reuse

Diagrams & flowcharts

Accessibility best practices

UX writing

Information architecture

Education

Bachelor's degree

Tools

Figma

Adobe Creative Suite

Paligo

Confluence

Job description

Illumio is seeking a Content Designer to translate complex cybersecurity concepts into clear, user‑friendly documentation and learning materials. You will partner with product managers, designers, engineers, and senior content creators to craft user‑centered content that guides customers through products and JTBD.

The role emphasizes information design and visual storytelling. Ideal candidates bring 0–3 years of tech writing or UX content experience, familiarity with structured authoring, and