Cyber Security Services Delivery Lead

SmartRecruiters, Inc.; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Check Point in Dallas seeks a Professional Services Delivery Manager to lead a team of consultants, drive efficient personnel plans, and ensure timely, high-value project delivery.

You will focus on enhancing service offerings, maintaining strong customer communications, and developing the team's technical certifications and soft skills.

If you enjoy shaping delivery strategies in a fast-paced cyber security environment, this role offers growth and impact across industries worldwide.

Qualifications

• Experience leading a team of technical consultants or engineers.
• Strong customer service, project management, and quality control.
• Excellent leadership and communication skills.
• Ability to manage conflicts and make decisions under pressure.
• Capacity to train team members and foster growth.
• Eligible to work in the US without sponsorship.

Responsibilities

• Create and execute efficient personnel management plans.
• Maintain high consultants utilization to meet objectives.
• Develop skills and certifications of the team.
• Manage customer relationships and escalations.
• Improve service offerings and delivery processes.
• Recruit and hire consultants.
• Maintain effective project delivery reporting.
• Be proactive and innovative.

Skills

Team leadership

Project management

Customer service

Quality control

Communication skills

Conflict management

Training teammates

Decision making

Check Point products

Education

Bachelor's degree in related field

Job description

Check Point in Dallas seeks a Professional Services Delivery Manager to lead a team of consultants, drive efficient personnel plans, and ensure timely, high-value project delivery.

You will focus on enhancing service offerings, maintaining strong customer communications, and developing the team's technical certifications and soft skills.

If you enjoy shaping delivery strategies in a fast-paced cyber security environment, this role offers growth and impact across industries worldwide.