Cyber Operations Support Specialist (SharePoint)

Leidos; Ashburn (VA); On-site; USD 87,100 - 157,450; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid leave

Job summary

Leidos is seeking a Cyber Operations Support Specialist with SharePoint expertise to maintain and optimize CSD SharePoint sites, manage permissions, and ensure compliance with CBP policies. The role emphasizes Power Platform components (Power BI, Apps, Portal, Dataverse) and SharePoint/Teams administration.

Based in Ashburn, VA, the candidate will support government staff, develop SOPs, newsletters, and annual calendars while coordinating with multiple divisions to keep content accurate and

Qualifications

• BS degree in IT or related field with 4–8 years of relevant experience.
• Experience designing and developing within the Microsoft Power Platform, with emphasis on SharePoint Online and Teams.
• Skilled in design and maintenance of SharePoint/Teams applications, web pages and permission settings.
• Excellent customer service skills.
• Excellent oral and written communication skills.
• Knowledge of Power BI dashboard development.
• Requirements gathering, documentation and execution.
• Able to report into the Ashburn, VA office up to 5 days per week.

Responsibilities

• Maintain and optimize the structure, navigation, and layout of CSD SharePoint sites; administer and review user permissions and access control in line with CSD and CBP security policies.
• Provide support to CSD SharePoint site users, including troubleshooting common issues.
• Ensure Section 508 Compliance across all SharePoint sites.
• Assist in developing new SOPs, processes, and playbooks; support the CSD monthly newsletter content editing and formatting.
• Develop an annual operational calendar to identify yearly operations and training calendars.

Skills

Power Platform

SharePoint Online

Microsoft Teams

Power BI dashboard development

Documentation

Customer service

Written communication

Education

Bachelor's degree in Information Technology, Software Engineering, or related field

Certifications acceptable in lieu of degree

Tools

SharePoint/Teams apps

Power Platform tools (Power BI, Automate, Dataverse)

Web pages & permissions management

Job description

The Department of Homeland Security (DHS), Customs and Border Protection (CBP) Cyber Security Directorate (CSD) Security Operations Center (SOC) is a U.S. Government program responsible to prevent, identify, contain and eradicate cyber threats to CBP networks through monitoring, intrusion detection and protective security services to CBP information systems including local area networks/wide area networks (LAN/WAN), commercial Internet connection, public facing websites, wireless, mobile/cellular, cloud, security devices, servers and workstations. The CBPSOC is responsible for the overall security of CBP Enterprise‑wide information systems, and collects, investigates, and reports any suspected and confirmed security violations.

Leidos is looking for a Cyber Operations Support Specialist with SharePoint experience to manage and update content on CSD SharePoint sites and manage and monitor taskers to ensure compliance from all CSD divisions to ensure the continuity and completeness of the content. The candidate will be responsible for:

Primary Responsibilities

• Maintain and optimize the structure, navigation, and layout of CSD SharePoint sites, administer and review user permissions, access control and compliance with CSD and CBP security policies.
• Provide support to CSD SharePoint site users, including troubleshooting common issues.
• Ensure Section 508 Compliance across all SharePoint sites.
• Assisting the government in developing new/innovative ways to:
  • Manage and monitor taskers that come to CSD.
  • Develop an annual operational calendar to identify all yearly operations and training calendars.
  • Develop, draft, and finalize new Standard Operating Procedures (SOPs), processes, and playbooks.
  • Provide content support, editing, and formatting assistance for the CSD monthly newsletter.

Basic Qualifications

• BS degree in Information Technology, Software Engineering, or related field and 4‑8 years of prior relevant experience.
• Additional experience or applicable certifications acceptable in lieu of degree.
• 4‑8 years of experience with designing and developing within the Microsoft Power Platform (Power BI, Apps, Portal, SharePoint, Automate, Dataverse), with an emphasis on SharePoint Online and Teams environments.
• Skilled in the design and maintenance of SharePoint/Teams applications, web pages and permission settings.
• Excellent customer service skills.
• Excellent oral and written communication skills.
• Knowledge of Power BI dashboard development.
• Requirements gathering, documentation and execution.
• Resourceful, requiring minimal direction – adept at identifying and utilizing approved resources to aid job tasks.
• Must be able to report into the Ashburn VA office up to 5 days per week.

Preferred Qualifications

• Experience with automated reporting from Microsoft Configuration Manager and network system scans.
• Knowledge of website UX/UI best practices.
• Experience as a SharePoint site collection administrator.
• Organized and detail‑oriented.
• Strong leadership skills.
• Ability to manage and prioritize own work.
• Independent decision making.
• Analytical thinking; thinking out of the box.
• Process development and integration with Enterprise applications such as SharePoint and SQL Database Applications.
• Knowledge of FISMA, the NIST Cybersecurity framework and federal cybersecurity requirements.
• Has an active clearance Secret or higher.

Pay Range

$87,100.00 – $157,450.00

Benefits

Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave, and Retirement.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.