Cyber Operations Support Specialist (SharePoint)

Koitecc Solutions; Ashburn (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Leidos seeks an experienced SharePoint/Power Platform professional to support DHS CBP Cyber Security Directorate in Ashburn, VA. You will maintain SharePoint sites, manage permissions, and ensure accessibility compliance while providing user support.

The role requires collaboration on SOP development, newsletters, and operational calendars. 5 days a week in the Ashburn office may be required, with an active Secret or higher clearance preferred.

Qualifications

• BS degree in Information Technology, Software Engineering, or related field with 4–8 years of relevant experience.
• 4–8 years of experience with designing and developing within the Microsoft Power Platform (Power BI, Apps, Portal, SharePoint, Automate, Dataverse).
• Skilled in design and maintenance of SharePoint/Teams applications, web pages and permission settings.
• Excellent customer service and communication skills.
• Active clearance of Secret or higher preferred.

Responsibilities

• Maintain and optimize the structure, navigation, and layout of CSD SharePoint sites; administer and review user permissions and access control.
• Provide support to CSD SharePoint site users and troubleshoot issues.
• Ensure Section 508 Compliance across all SharePoint sites.
• Assist in developing new SOPs, processes, and playbooks; support content creation for the CSD monthly newsletter.

Skills

Power BI

SharePoint Online

Teams environments

Education

BS degree in Information Technology/Software Engineering or related field

Tools

Power Platform (Power BI, Apps, Portal, SharePoint, Automate, Dataverse)

SharePoint/Teams applications design

Job description

The Department of Homeland Security (DHS), Customs and Border Protection (CBP) Cyber Security Directorate (CSD) Security Operations Center (SOC) is a US Government program responsible to prevent, identify, contain and eradicate cyber threats to CBP networks through monitoring, intrusion detection and protective security services to CBP information systems including local area networks/wide area networks (LAN/WAN), commercial Internet connection, public facing websites, wireless, mobile/cellular, cloud, security devices, servers and workstations. The CBP SOC is responsible for the overall security of CBP Enterprise‑wide information systems, and collects, investigates, and reports any suspected and confirmed security violations.

Primary Responsibilities

• Maintain and optimize the structure, navigation, and layout of CSD SharePoint sites, administer and review user permissions, access control and compliance with CSD and CBP security policies.
• Provide support to CSD SharePoint site users, including troubleshooting common issues.
• Ensure Section 508 Compliance across all SharePoint sites.
• Assisting the government in developing new/innovative ways to:
  • Manage and monitor taskers that come to CSD
  • Develop an annual operational calendar to identify all yearly operations and training calendars
  • Develop, draft, and finalize new Standard Operating Procedures (SOPs), processes, and playbooks
  • Provide content support, editing, and formatting assistance for the CSD monthly newsletter

Basic Qualifications

• BS degree in Information Technology, Software Engineering, or related field and 4 - 8 years of prior relevant experience
  • Additional experience or applicable certifications acceptable in lieu of degree.
• 4 - 8 years of experience with designing and developing within the Microsoft Power Platform (Power BI, Apps, Portal, SharePoint, Automate, Dataverse), with an emphasis on SharePoint Online and Teams environments.
• Skilled in the design and maintenance of SharePoint/Teams applications, web pages and permission settings.
• Excellent customer service skills.
• Excellent oral and written communication skills.
• Knowledge of Power BI dashboard development.
• Requirements gathering, documentation and execution.
• Resourceful, requiring minimal direction - adept at identifying and utilizing approved resources to aid job tasks.
• Must be able to report into the Ashburn VA office up to 5 days per week.

Preferred Qualifications

• Experience with automated reporting from Microsoft Configuration Manager and network system scans.
• Knowledge of website UX/UI best practices.
• Experience as a SharePoint site collection administrator.
• Organized and detail-oriented.
• Strong leadership skills.
• Ability to manage and prioritize own work.
• Independent decision making.
• Analytical thinking; thinking out of the box.
• Process development and integration with Enterprise applications such as SharePoint and SQL Database Applications.
• Knowledge of FISMA, the NIST Cybersecurity framework and federal cybersecurity requirements.
• Has an active clearance Secret or higher.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.