Cyber Mission Adoption Lead

Twenty; San Antonio (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health, dental, vision

Paid parental leave

Paid holidays and flexible PTO

401(k) with pre-tax and Roth options

Job summary

Twenty Technologies seeks a Mission Deployment Lead to make Twenty’s products operationally useful for Intelligence Community users. You will work directly with operators, analysts, mission owners, program staff, product managers, and engineers to understand real workflows, surface friction, and translate field feedback into product decisions that deliver real mission value.

This role owns mission adoption across planning, targeting, execution support, assessment, collaboration, and reporting,

Qualifications

• 5+ years prior experience as a cyber operator, targeter, mission planner, or intelligence professional supporting real-world operational workflows in the Intelligence Community.
• Direct experience with complex cyber operations, while supporting operators, targeters, mission leads, technical directors, and program stakeholders.
• Working understanding of cyber mission workflows and how they intersect with intelligence production, planning, tasking, execution support, and assessment.
• Ability to learn complex software quickly and explain it clearly to technical and non-technical users.
• Experience with graph-based tools, link-analysis platforms, analytic platforms, BI tools, mission systems, or workflow software.
• Strong written communication. You can turn ambiguous field input into concise requirements, action items, status updates, and executive-ready summaries.
• Bias toward ownership in ambiguous environments.

Responsibilities

• Own mission adoption for IC users of Twenty’s products, moving teams from demo and pilot usage into recurring operational workflows.
• Map real mission workflows across planning, targeting, execution support, assessment, collaboration, and reporting to Twenty capabilities.
• Lead onboarding, hands-on training, working sessions, and enablement across the distinct workflows of operators and targeters based on your understanding of their unique needs and requirements.
• Build and adapt playbooks, quick-start guides, and repeatable workflow patterns based on what works in real mission environments.
• Maintain the field operating picture for each deployment: users, stakeholders, workflows, blockers, adoption signals, product requests, risks, next actions, and value stories.
• Turn user feedback into clear product requirements, bug reports, workflow improvements, and engineering context.
• Partner with product and engineering to test workflows, triage issues, validate fixes, and keep roadmap decisions grounded in mission reality.
• Support demos, pilots, and expansion into adjacent teams where Twenty is already creating mission value. This is a mission adoption role, not a quota-carrying sales role.

Skills

Cyber operations

Mission planning

Intelligence workflows

Technical communication

Workflow software

Stakeholder communication

Tools

Graph-based tools

Link-analysis platforms

BI tools

Workflow software

Job description

Twenty Technologies seeks a Mission Deployment Lead to make Twenty’s products operationally useful for Intelligence Community users. You will work directly with operators, analysts, mission owners, program staff, product managers, and engineers to understand real workflows, surface friction, and translate field feedback into product decisions that deliver real mission value.

This role owns mission adoption across planning, targeting, execution support, assessment, collaboration, and reporting,