CxC Student Learning & Development Manager

Louisiana State University (LSU); United States; On-site; USD 65,000 - 68,000; Full time

Benefits offered by this job

Health, life, dental, and vision保险

Flexible spending accounts

Retirement options

Paid holidays

Wellness benefits

Tuition exemption for qualified posi­t

Training and development opportunities

Employee discounts

Job summary

Louisiana State University invites applications for a CxC Student Learning & Development Manager to lead student-facing learning experiences, coach development, and medal-program activities on the Baton Rouge campus.

You will translate strategy into scalable programs that enhance student communication skills across disciplines, guiding a student workforce and contributing to university-wide initiatives.

Qualifications

• Bachelor's degree with 3 years of demonstrated success in learning design, instructional delivery, and coaching/development.
• Experience in learning design and student coaching in higher education or similar environment.
• Excellent writing, communication, and presentation skills.

Responsibilities

• Create student-facing learning resources to advance teaching and learning across disciplines.
• Train and upskill undergraduate student workers who serve as Peer Communication Coaches.
• Mentor LSU Distinguished Communicator Medal Candidates and support portfolio-based feedback.
• Contribute to the delivery of additional CxC programming, initiatives, and events.
• Collaborate with colleagues to implement university-wide communication-intensive initiatives.

Skills

Multimodal communication

Coaching

Excellent writing

Facilitation

Technology literacy

Project management

Education

Bachelor's degree

Job description

Job Posting Title

CxC Student Learning & Development Manager

Position Type

Professional / Unclassified

Department

LSUAM AA - APSS - CxC Student Development (Becky Jolene Carmichael (00003482))

Work Location

0151 Charles E. Coates Hall

Job Description

Managers of Student Learning & Development (MSLD) serve as the primary leaders for all of LSU CxC’s student-facing programs. They translate strategy into scalable, high-impact learning experiences that advance students’ writing, speaking, visual, and technological communication skills within and across disciplines. MSLDs develop co-curricular multimedia learning resources, lead in- and out-of-class workshops, train/mentor a student workforce of peer communication coaches, and contribute to the strategic planning of university-wide communication-intensive initiatives. This work directly supports LSU’s institutional goal of enhancing and expanding teaching and learning of the essential career-readiness skill - communication.

Job Responsibilities

Creating student-facing learning resources that advance C-I teaching and learning (40%):

CxC supports C-I teaching and learning within all disciplines across the Institution through in-class and out-of-class workshops, e-learning resources, individual and small-group coaching/feedback sessions, and interactive learning spaces. MSLDs develop and deliver all these components to meet student learning needs, contexts, and levels. Additionally, MSLDs contribute to the development of new resources and services to meet evolving student needs, in alignment with the University’s strategy.

Training & upskilling undergraduate student workers who serve as Peer Communication Coaches across the campus (35%):

MSLDs plan, design, and facilitate trainings, lead real-time feedback sessions, and conduct formal evaluations to ensure all Peer Communication Coaches are highly skilled and able to effectively coach their peer clients on writing, speaking, visual, and technological communication class assignments, co-curricular projects, and overall skills development. Additionally, MSLDs model and foster a professional, client-centered environment; support the interviewing, selection, and ongoing performance management of the Peer Communication Coaches, and ensure ongoing high-quality service delivery.

Mentoring LSU Distinguished Communicator Medal Candidates (20%):

This University student recognition program is managed by the MSLDs. Primary activities include developing resources and leading workshops and small group coaching sessions for undergraduate students pursuing the Medal; reviewing and giving feedback to candidates on their portfolio websites; supporting the training of faculty advisors and review panelists; planning and executing the semesterly medal ceremony; and contributing to the implementation and continuous improvement of the Medal program.

Other duties as assigned (5%):

Contribute to the delivery of additional CxC programming, initiatives, and events as needed.

Specialties

• Visual Communication: This MSLD must have a strong grasp of visual communication concepts (visual storytelling, color theory, layout design, imagery, iconography, typography, etc.) and the ability to coach students on the various nuances across genres. For more information about this aspect of CxC, visit https://www.lsu.edu/cxc/support-resources/students/communication-coaching/index.php
• Media Production/Technological Communication: This MSLD must have a broad understanding of multimedia storytelling and the various forms it takes across the humanities, sciences, social sciences, and arts. For more information about this aspect of CxC, visit https://www.lsu.edu/cxc/support-resources/students/resource.php
• STEM/Technical Communication: This MSLD must have a broad understanding of technical communication across STEM fields, and be able to teach novice STEM students and faculty not just "how," but also the "why" behind selecting specific approaches, formats, and media for different audiences, contexts, and project goals.

Additional Requirements

FERPA - As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health-related matter, they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students, or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

Additional Information

To be considered, applicants must submit both a resume and a cover letter. These positions are on the Baton Rouge Campus; they are NOT remote positions. The anticipated salary for this role is $65,000-$68,000 annually. Final compensation will be determined based on experience, education, and qualifications.

Minimum Qualifications

Bachelor's degree with 3 years of demonstrated success in learning design, instructional delivery, and coaching/development.

Required Attributes, Skills, and Expertise

• Possess at least 1 of the 3 specialties listed above
• Well-versed in multimodal communication approaches for a variety of fields/disciplines
• Demonstrated experience taking ownership of moving work forward - anticipating needs, exercising sound judgment, following through on commitments, and proactively communicating progress or obstacles
• Exceptional writing, interpersonal, visual communication, presentation delivery, and facilitation skills
• Detail-oriented, balanced with creativity and a results-driven mindset
• Ability to successfully problem-solve independently and with collaborators
• Technology adept and comfortable learning, evaluating, and using new technologies to improve work
• Self-motivated, strong work ethic, and desire to work in a fast-paced, dynamic environment focused on teacher development and student learning
• Exemplifies CxC’s core values of professionalism, reliability, curiosity, adaptability, collaboration, and effective communication

LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Note: Candidates without a bachelor's degree, but who have 7+ years of relevant experience and meet all other requirements, may be considered for this position.

Preferred Qualifications

Master's degree with demonstrated success in higher education learning design, student coaching/development, and instructional delivery

Specific Experience: Possess more than 1 of the 3 specialties listed above

Skills Needed

Adaptability, Collaboration, Communication, Leadership, Policy Development, Project Management, Resource Management, Risk Mitigation

Additional Position Information

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits

• health, life, dental, and vision insurance
• flexible spending accounts
• retirement options
• various leave options
• paid holidays
• wellness benefits
• tuition exemption for qualified positions
• training and development opportunities
• employee discounts
• and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.