CX Lead: ERP Integrations & AI-Driven Operations
Stampli
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Job summary
Stampli is seeking an execution-focused CX Manager to own the ERP integration domain and address complex customer issues related to ERP systems. This role involves working closely with Engineering to design solutions and ensure seamless ERP functionality.
The ideal candidate will have hands-on experience in ERP implementations, a strong understanding of finance and P2P workflows, and the capability to translate customer needs into actionable requirements.
This position will require collaboration with teams in both the US and Israel.
Qualifications
- Deep expertise in ERP implementations and strong understanding of P2P processes.
- Hands-on experience with ERP systems in real customer environments.
- Ability to translate customer needs into actionable requirements.
Responsibilities
- Investigate customer issues and bugs related to ERP integrations.
- Design functional solutions and work closely with Engineering.
- Ensure ERP integration changes do not impact Stampli modules.
Skills
Job description
Stampli is seeking an execution-focused CX Manager to own the ERP integration domain and address complex customer issues related to ERP systems. This role involves working closely with Engineering to design solutions and ensure seamless ERP functionality.
The ideal candidate will have hands-on experience in ERP implementations, a strong understanding of finance and P2P workflows, and the capability to translate customer needs into actionable requirements.
This position will require collaboration with teams in both the US and Israel.
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