Freelance Operations and Community Associate - German Speaker

CXG; United States; Remote; USD 34,000 - 83,000; Full time

Job summary

CXG is seeking a German-speaking Operations & Community Associate on a freelance basis. The role involves coordinating field activities, training evaluators, and ensuring timely, cost-effective execution of local projects. Fluency in English and German is required and fresh graduates are welcome to apply.

You will collaborate with global teams, managing assignments, reporting progress, and maintaining high standards of customer service in a fast-paced environment.

Qualifications

• Strong interest and experience in project coordination and community management.
• Excellent communication skills and ability to work with global teams.
• Fluency in English and German is required.

Responsibilities

• Recruit, train and certify Evaluators for specific projects.
• Manage timely assignment and execution of missions per client requirements and project schedules.
• Coordinate and report project status to the Operations Manager or Team Lead.

Skills

Project coordination

Community management

Communication skills

Time management

Interpersonal skills

Problem-solving mindset

Self-motivation

Independent work

Customer-service orientation

Fluency in English and German

Tools

Microsoft Office

Job description

We are growing! We are currently looking for a German Speaker Operations & Community Associate on a Freelance base

*Fresh graduates are welcome to apply

Who we are

Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.

At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing

You will join a dynamic and fast-paced environment and work closely with our teams based worldwide. For this role, you will be responsible for the entire mission execution cycle of the Company’s designated area, handling fieldworks, pilots and more. The goal is the successful, timely and cost-effective execution of the local projects. Your daily tasks will involve:

• Recruit, train and certify a sufficient and adequate number of active Evaluators from our internal database for specific proojects (by emails/phone calls)
• Manage the timely assignment and execution of the missions as per company standards, specific client requirements and project schedule/deadline.
• Coordinate and report project status to the Operations Manager or the Operations Team Lead.

What you will bring along

This role requires strong interest and experience in project coordination and community management. You should also have the below:

• Excellent communication skills.
• Microsoft Office skills required.
• Excellent abilities in organizing and coordinating project activities.
• Positive and outgoing personality.
• Being resourceful, proactive, and having a problem-solving mindset.
• Ability to work independently, demonstrating self-motivation in managing tasks and projects
• Time management and planning/scheduling.
• Interpersonal skills- strong Customer-service orientation.
• Knowledge of the luxury industry is a plus.
• Fluency in English and German required.

To know more about us, please visit our website: https://www.cxg.com