CX Analytics Intern: Turn Feedback into Impact

Feedinkoo; United States; Remote; USD 30,307 - 33,062; Full time

Benefits offered by this job

Vertex Bonus Plan

Equity grants

Job summary

Feedinkoo is looking for a motivated candidate for a customer experience role in the United States. This position involves supporting the ingestion of Voice of Customer data, monitoring surveys, and contributing to customer delight campaigns while working with platforms such as Gainsight and Power BI.

The ideal candidate should be pursuing a degree in Business or Analytics and possess strong communication, project coordination, and data analysis skills. The pay ranges from $22.00 to $24.00 per hour.

Qualifications

• Strong written and verbal communication for customer-facing messaging.
• Project coordination and time management skills.
• Experience in data analysis and visualization.

Responsibilities

• Support ingestion of Voice of Customer data into Gainsight.
• Assist in launching and monitoring surveys.
• Contribute to the design and execution of customer delight campaigns.
• Profile, clean, and transform customer data for reporting.

Skills

Communication skills

Project coordination

Data analysis

Education

Pursuing a degree in Business, Analytics, or a related field

Tools

Gainsight

Salesforce

Power BI

Job description

Feedinkoo is looking for a motivated candidate for a customer experience role in the United States. This position involves supporting the ingestion of Voice of Customer data, monitoring surveys, and contributing to customer delight campaigns while working with platforms such as Gainsight and Power BI.

The ideal candidate should be pursuing a degree in Business or Analytics and possess strong communication, project coordination, and data analysis skills. The pay ranges from $22.00 to $24.00 per hour.