Customs Trade Coordinator - S3

FedEx Logistics; Indianapolis (IN); Hybrid; USD 28,000 - 29,000; Full time

Benefits offered by this job

Paid Training Provided

Job summary

FedEx Logistics in Indianapolis seeks a detail-oriented coordinator to manage documentation for US customs entry. You will provide impeccable customer service, classify goods for customs release, and process import documentation across multiple systems.

The role requires accurate data entry, MS Office proficiency, and strong communication. You will collaborate with carriers, brokers, government agencies, and internal teams to ensure timely, compliant shipments; training is provided.

Qualifications

• Data entry/keyboard experience required.
• MS Office and Outlook proficiency.
• Excellent verbal and written communication.
• Strong organizational and interpersonal skills.
• Problem solving and time management abilities.
• Handle high volume and time-sensitive work.
• Ability to work independently with minimal supervision.
• Experience using multiple systems and reference materials.
• Interact with customers, carriers, brokers, government agencies, and internal staff.

Responsibilities

• Coordinate documentation for US Customs/ government entry.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release.
• Data entry and processing of import documentation for submission to US Customs.
• Maintain and keep current shipment documentation in compliance with record-keeping requirements.
• Adhere to all importing/exporting regulations.
• Work with internal staff, other FedEx operations, and customers to deliver high service levels.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.

Skills

Data entry

MS Office

Communication

Organizational skills

Interpersonal skills

Problem solving

Time management

Multisystem knowledge

Customer interaction

Education

HS Diploma or GED

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers

• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings
• Ensure all government and organizational policies are followed

KSA's

• HS Diploma or GED required.
• No industry experience required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner)
• Excellent communication skills, verbal and written
• Organizational Skills
• Inter-personal skills
• Problem solving Skills
• Handle high volume of work
• Handle time sensitive work
• Ability to work independently with minimum supervision
• Ability to use multiple systems and reference material
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments
• Performs other or additional duties as assigned
• Paid Training Provided

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications: Strong attention to detail, work ethic and computer skills, data entry, 10-Key, MS office Suite -Word, Excel, Outlook, SharePoint, PowerPoint, and MS Teams. You must be within 50 miles of the listed location to be considered. This is role variable remote, with some work from home opportunity and some in the office work, dependent on company policy. High speed internet will be required to work from home.

Pay: $20.64- $21.28

Additional Details: 9pm to 5:30am Eastern 8pm to 4:30am Central Mon- Fri. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.