Customs Trade Coordinator - S3

FedEx Corporation; Memphis (TN); Hybrid; USD 29,000 - 32,000; Full time

Job summary

FedEx Logistics, Inc. is seeking an import documentation coordinator to manage US Customs/Government Agency filings and ensure accurate classification for customs release. You will provide excellent customer service and handle data entry across multiple systems to support timely shipments.

This role requires HS Diploma or GED, with at least 6 months of work experience preferred. The position is role-variable remote, with some in-office work depending on policy, and offers paid training.

Qualifications

• HS Diploma or GED required; no industry experience required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required; MS Office and Outlook experience using multiple screens/windows.
• Excellent communication skills, verbal and written; strong organizational and interpersonal skills.
• Ability to work independently with minimal supervision and handle high-volume, time-sensitive work.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from databases, SOPs, tariff books, internet or customs.
• Data entry and processing of various import-related documentation for submission to US Customs; may handle all PGA's.
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing/exporting regulations.
• Work closely with internal staff, departments, fedex operations, and customers to deliver high level of service.
• Process agency brokerage shipments; may handle remote filings.
• Ensure all government and organizational policies are followed.
• Perform other duties as assigned; paid training provided.

Skills

Data entry

Excellent communication

Organizational skills

Inter-personal skills

Problem solving

Time management

Independent work

Education

HS Diploma or GED

Tools

MS Office

Outlook

SharePoint

Word

Excel

PowerPoint

MS Teams

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers

Process agency brokerage shipments

May handle remote filings

Ensure all government and organizational policies are followed

Performs other duties as assigned. Paid Training Provided

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments

Preferred Qualifications:

Strong attention to detail, work ethic and computer skills, data entry, 10-Key, MS office Suite -Word, Excel, Outlook, SharePoint, PowerPoint, and MS Teams. You must be within 50 miles of the listed location to be considered. This is role variable remote, with some work from home opportunity and some in the office work, dependent on company policy. High speed internet will be required to work from home

Pay Transparency:

Pay: $20.64- $21.28

Additional Details: Shift: 9pm to 5:30am Eastern 8pm to 4:30am Central Mon- Fri. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840