Customs Trade Coordinator - S2

FedEx Logistics; Springfield (MO); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid training

Job summary

FedEx Logistics is seeking a detail-oriented import documentation coordinator to manage US customs paperwork, classify goods for release, and process required entries. You will work with multiple systems, maintain accurate records, and support a high-volume, time-sensitive environment.

The role emphasizes customer service, regulatory compliance, and collaboration with carriers, brokers, and internal teams. Onsite work for onboarding with potential remote work options later.

Qualifications

• HS Diploma or GED required.
• No industry experience required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• Working knowledge of MS Office and email applications such as Outlook using multiple screens and Windows.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US.
• Provide impeccable customer service.
• Classify goods for customs release from multiple sources (database, SOPs, tariff book, internet).
• Process import related documentation for submission to US Customs; may handle all PGAs.
• Maintain and keep current shipment documentation in compliance with record-keeping requirements.
• Adhere to international importing/exporting regulations.
• Collaborate with internal staff, other FedEx operations, and customers to deliver high-level service.
• Process agency brokerage shipments; may handle remote filings.
• Ensure all government and organizational policies are followed.
• Paid training provided.

Skills

Data entry

Communication

Organizational skills

Education

HS Diploma or GED

Tools

MS Office

Outlook

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications:

Technical proficiency with MS Office and office equipment, plus excellent communication, organizational, and interpersonal skills. Excellent time management and provide a positive, professional presence in the office. The Job will require onsite work for 4 weeks, or until productivity and accuracy standards are met. Thereafter, work from home options will become available based upon company needs.

Pay Transparency

Pay: $20.67

Additional Details:

Shift: Monday - Friday 5:00 PM - 1:30 AM. During Training shift will be Monday - Friday 8 AM - 4:30 PM. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary.

• Know Your Rights
• Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.