Customs Trade Coordinator - S2

FedEx Logistics; Anchorage (AK); Hybrid; USD 28,000 - 40,000; Full time

Job summary

FedEx Logistics in Anchorage, AK seeks a documentation specialist to manage import documentation for U.S. customs on behalf of importers. You will provide impeccable customer service, ensure correct classification of goods, and process agency shipments with attention to detail.

You may handle remote filings and must live within 50 miles of the posted facility. The role requires a HS Diploma or GED and strong MS Office skills with excellent communication.

Qualifications

• HS Diploma or GED required; no industry experience required.
• Data entry/keyboard experience required with MS Office and Outlook.
• Excellent verbal and written communication; able to work independently.
• Strong organizational and problem‑solving skills; multitask with high accuracy.

Responsibilities

• Coordinate documentation required by US Customs for entry of goods.
• Provide impeccable customer service and accurate data entry.
• Classify goods for customs release using databases, SOPs, and tariff books.
• Process agency brokerage shipments and may handle remote filings.
• Maintain and file shipment documentation per record-keeping rules.

Skills

Data entry

MS Office

Customer service

Communication skills

Education

HS Diploma or GED

Tools

MS Office Suite

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers

Process agency brokerage shipments

May handle remote filings

Ensure all government and organizational policies are followed

Performs other duties as assigned

Paid Training Provided

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments

Preferred Qualifications:

Excellent communication and computer administration skills. Intermediate or advanced in Microsoft office Suite- Word, Excel, Outlook, MS Teams, SharePoint, OneNote, etc. Experience with research, problem-solving, and working independently in a production drive environment, where accuracy and attention to detail are mandatory. High Speed internet will be required to Work from home

Pay Transparency:

Pay: $24.91

Additional Details:

Shift: Tue -Sat 4PM-12AM AKST. This role is variable remote, with some work from home opportunity and some in the office work, dependent on company policy. Must live within 50 miles of the posted facility to qualify

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage

For details on our comprehensive benefits, click here

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability

• Know Your Rights
• Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840