Customs Trade Coordinator

FedEx; City of Niagara Falls (NY); Hybrid; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health Care Program

Paid Time Off

401(k) Program

Tuition Assistance

Life Insurance

Disability coverage

Reduced Shipping Rate

LifeCare and LifeMart Benefits

Job summary

FedEx Logistics in New York offers a role coordinating documentation for US customs on behalf of importers. You will classify goods, manage import paperwork, and liaise with carriers, customers, and government agencies to ensure compliance.

The position is hybrid from NY, with paid training and benefits. A HS Diploma or GED, data entry skills, MS Office proficiency, and strong communication are required to succeed.

Qualifications

• HS Diploma or GED required; data entry and keyboarding experience preferred.
• Excellent verbal and written communication, organizational and interpersonal skills.
• Ability to work independently with minimal supervision and handle time-sensitive tasks.
• Proficiency with MS Office and standard office equipment is expected.

Responsibilities

• Provide impeccable customer service and accurate classification of goods for customs release.
• Obtain correct classification of goods for customs release from databases, SOPs, tariff books, internet or customs.
• Data entry and processing of various import-related documentation for submission to US Customs.
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing and exporting regulations.
• Collaborate with internal staff, other FedEx operations, and customers to deliver high service levels.
• Process agency brokerage shipments and May handle remote filings.
• Ensure all government and organizational policies are followed.

Skills

Data entry

Communication skills

Organizational skills

Interpersonal skills

Problem solving

Independent work

Education

HS Diploma or GED

Tools

MS Office

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

At FedEx Logistics, you will find everything you would expect of a people-first, global industry leader. FedEx offer a chance at a long rewarding career within one of the World’s Top Companies. From benefits to special training to advancement opportunities, our offering is deep and wide to match our commitment to your career aspirations. Employee compensation and rewards are structured to acknowledge individual effort, stimulate new ideas, encourage outstanding performance, and promote teamwork. FedEx Offers an attractive and comprehensive package of pay benefits and quality of Work/Life programs.

• Salary Increases - Salary increase based on individual performance.
• Tuition Assistance - Subsidy for continuous learning and education
• Paid Time Off - Vacation, holiday, sick leave
• Health Care Program - Medical coverage and dental coverage
• Additional Benefits - Life, Disability (short/long term)
• 401(k) Program - Financial security in retirement
• Reduced Shipping Rate - Exclusive discounts for personal shipping
• LifeCare and LifeMart Benefits - Discount programs (e.g., car, restaurants, movies, daycare, pet care and more)

• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred. Data entry/keyboard experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments. Performs other or additional duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications

Work Schedule: M-F 8 AM to 4:30 PM. This is role is hybrid out of our NY, NY office. It will allow some work from home opportunity and some in the office work dependent on company policy. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary.

Pay Transparency

Pay: 22.64 - 31.70 USD Hourly

Additional Details

Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.