Customs Trade Coordinator: Logistics & Compliance

FedEx Logistics; Memphis (TN); On-site; USD 30,000 - 31,000; Full time

Job summary

FedEx Logistics in Memphis seeks a skilled specialist to coordinate US customs documentation for import entries and provide impeccable customer service. You will obtain correct classifications and process import paperwork using various sources.

Data entry expertise, MS Office/Outlook, and strong communication are essential. This onsite role starts with a night shift and may move to remote work after productivity targets are met.

Qualifications

• HS Diploma or GED required. No industry experience required.
• Data entry/keyboard experience required. MS Office and Outlook proficiency.
• Excellent communication skills, verbal and written; organizational and interpersonal skills.
• Handle high volume and time‑sensitive work; work independently with minimal supervision.

Responsibilities

• Coordinate documentation required by US Customs for entry of goods.
• Provide impeccable customer service and interact with customers, carriers, brokers, and agencies.
• Obtain correct classification of goods for customs release from various sources.
• Data entry and processing of import documentation for submission to US Customs.
• Maintain shipment documentation and ensure compliance with record keeping requirements.
• Adhere to international importing/exporting regulations and company policies.
• Process agency brokerage shipments and may handle remote filings.
• Onsite work during first year with potential work-from-home options later.

Skills

Data entry

Communication skills

Organizational skills

Interpersonal skills

Problem solving

Time management

Independent work

Education

HS Diploma or GED

Tools

MS Office

Outlook

Job description

FedEx Logistics in Memphis seeks a skilled specialist to coordinate US customs documentation for import entries and provide impeccable customer service. You will obtain correct classifications and process import paperwork using various sources.

Data entry expertise, MS Office/Outlook, and strong communication are essential. This onsite role starts with a night shift and may move to remote work after productivity targets are met.