Customs Trade Coordinator — Paid Training, Onsite

FedEx Logistics; Memphis (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

FedEx Logistics in Memphis, TN, is hiring for a role coordinating documentation for US customs for entry of goods on behalf of importers. You will ensure accurate classification, data entry, and handling of agency filings with a focus on compliance and service excellence.

The position requires a HS diploma or GED, at least 6 months of experience, and proficiency with MS Office and office equipment. This onsite role emphasizes customer service, accuracy, and ability to work with multiple systems

Qualifications

• HS Diploma or GED required.
• No industry experience required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner).
• Excellent communication skills, verbal and written.
• Organizational skills.
• Inter-personal skills.
• Problem solving skills.
• Handle high volume of work.
• Handle time sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Responsibilities

• Coordinate the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's.
• Maintain and keep current all shipment documentation in compliance with record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.

Skills

Data entry

MS Office

Communication skills

Organizational skills

Interpersonal skills

Problem solving

Customer service

Time management

Independent work

Education

HS Diploma or GED

Job description

FedEx Logistics in Memphis, TN, is hiring for a role coordinating documentation for US customs for entry of goods on behalf of importers. You will ensure accurate classification, data entry, and handling of agency filings with a focus on compliance and service excellence.

The position requires a HS diploma or GED, at least 6 months of experience, and proficiency with MS Office and office equipment. This onsite role emphasizes customer service, accuracy, and ability to work with multiple systems