Customs Trade Coordinator — Expert in Documents & Compliance

FedEx Group; Indianapolis (IN); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Vision and dental insurance

Job summary

FedEx Logistics in Indianapolis is seeking a documentation coordinator responsible for US Customs entry documentation, ensuring compliance and accurate classifications, and delivering attentive customer service.

You will perform data entry for import documentation, work with multiple systems, and coordinate with carriers, brokers, and government agencies. Training provided; onsite initially with potential WFH later.

Qualifications

• HS Diploma or GED required; no prior industry experience required.
• Minimum 6 months work experience preferred.
• One year of experience using computer systems in professional settings.
• Excellent verbal and written communication.
• Strong organization, interpersonal, and problem-solving skills.

Responsibilities

• Coordinate documentation required by US Customs for entry of goods.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import-related documentation for submission to US Customs.
• Maintain and keep current all shipment documentation in compliance with record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with internal staff, departments, other FedEx operations, and customers.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.
• Performs other duties as assigned. Paid Training Provided.
• Handle high volume of work; time-sensitive tasks; work independently.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels.

Skills

Customer service

Communication

Data entry

Time management

Independent work

Education

High School Diploma or GED

Tools

MS Office

Job description

FedEx Logistics in Indianapolis is seeking a documentation coordinator responsible for US Customs entry documentation, ensuring compliance and accurate classifications, and delivering attentive customer service.

You will perform data entry for import documentation, work with multiple systems, and coordinate with carriers, brokers, and government agencies. Training provided; onsite initially with potential WFH later.