Customs Entry Specialist: Docs, Classification & Service

FedEx Group; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Tuition reimbursement

Job summary

FedEx Logistics is seeking an entry-level documentation coordinator to manage US Customs paperwork, ensure compliance, and provide impeccable customer service for import shipments.

Responsibilities include data entry, classification of goods, and processing agency documentation; this is an onsite role in Phoenix with a Monday–Friday schedule and required overtime. Training is provided and growth potential exists.

Qualifications

• HS Diploma or GED required.
• No industry experience required.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing regulations.
• Work closely with other internal staff and departments to deliver high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.
• Paid training provided.
• Handle high volume of work; time-sensitive tasks; ability to work independently with minimum supervision.

Skills

Data entry

Customer service

Communication

Organizational skills

Interpersonal skills

Independent worker

Time management

Education

HS Diploma or GED

Tools

Microsoft Office

Job description

FedEx Logistics is seeking an entry-level documentation coordinator to manage US Customs paperwork, ensure compliance, and provide impeccable customer service for import shipments.

Responsibilities include data entry, classification of goods, and processing agency documentation; this is an onsite role in Phoenix with a Monday–Friday schedule and required overtime. Training is provided and growth potential exists.