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Customs Trade Coordinator - 1st Shift

Custom Brands Group

New York (NY)

Remote

USD 10,000 - 60,000

Full time

30+ days ago

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Job summary

An established industry player is seeking dedicated individuals for a customer service role within a dynamic environment. This position offers the opportunity to engage with various stakeholders while ensuring compliance with customs regulations and maintaining documentation. The ideal candidate will possess strong data entry skills and a commitment to delivering exceptional service. With a focus on teamwork and individual performance, this role provides a pathway to a rewarding career in logistics. If you are looking to make a meaningful impact in a supportive workplace, this opportunity is perfect for you.

Benefits

Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement

Qualifications

  • HS Diploma or GED required; no industry experience needed.
  • Data entry experience and proficiency in MS Office are essential.

Responsibilities

  • Provide impeccable customer service and maintain shipment documentation.
  • Ensure compliance with international importing and exporting regulations.

Skills

Data Entry
Communication Skills
Organizational Skills
Problem-solving Skills
Interpersonal Skills

Education

High School Diploma or GED

Tools

MS Office
Outlook
Office Equipment

Job description

At FedEx Logistics, you will find everything you would expect of a people-first, global industry leader. FedEx offers a chance at a long rewarding career within one of the World's Top Companies. From benefits to special training to advancement opportunities, our offering is deep and wide to match our commitment to your career aspirations. Employee compensation and rewards are structured to acknowledge individual effort, stimulate new ideas, encourage outstanding performance, and promote teamwork. FedEx offers an attractive and comprehensive package of pay benefits and quality of Work/Life programs.


Responsibilities:

  • Provide impeccable customer service.
  • Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
  • Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).
  • Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
  • Adhere to all international importing and exporting regulations.
  • Work closely with other internal staff, departments, other FedEx operations, and customers to deliver a high level of service to customers.
  • Process agency brokerage shipments.
  • May handle remote filings.
  • Ensure all government and organizational policies are followed.

Minimum Requirements:

  • HS Diploma or GED required.
  • No industry experience required.
  • Minimum of 6 months work experience preferred.
  • Data entry/keyboard experience required.
  • Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner).
  • Excellent communication skills, verbal and written.
  • Organizational Skills.
  • Interpersonal skills.
  • Problem-solving Skills.
  • Handle high volume of work.
  • Handle time-sensitive work.
  • Ability to work independently with minimum supervision.
  • Ability to use multiple systems and reference material.
  • Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications: This role is remote. Candidates that live in Jamaica, NY 11434 are required. Tuesday-Saturday 6:00am-2:30pm.


Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.


Pay: Min= $15.50 Max= $23.88. We will offer $16.50.


Additional Details: FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.


FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.


Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status.

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