Customs Trade Coordinator- 1st Shift

FedEx Group; Indianapolis (IN); Hybrid; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to manage customs documentation and provide exceptional customer service. This role involves coordinating the necessary paperwork for importers, ensuring compliance with US regulations, and maintaining accurate records. The ideal candidate will possess strong data entry skills and excellent communication abilities to interact with various stakeholders, including government agencies and internal teams. Join a dynamic environment that values your contributions and offers a blend of remote and in-office work options, making it an exciting opportunity for those looking to grow in the logistics sector.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Retirement Plan

Tuition Reimbursement

Paid Training

Qualifications

• Excellent communication and organizational skills required.
• Data entry experience is essential for this role.

Responsibilities

• Coordinate documentation for US Customs on behalf of importers.
• Maintain shipment documentation in compliance with regulations.

Skills

Customer Service

Data Entry

Communication Skills

Organizational Skills

Problem-Solving Skills

Interpersonal Skills

Education

High School Diploma or GED

Tools

MS Office

Outlook

Office Equipment

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service.

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import-related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).

Maintain and keep current all shipment documentation in compliance with all record-keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other FedEx operations, and customers to deliver a high level of service to customers.

Process agency brokerage shipments.

May handle remote filings.

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid training provided.

Minimum Qualifications:

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred. Data entry/keyboard experience required. Required: MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, verbal and written. Organizational skills. Interpersonal skills. Problem-solving skills. Ability to handle a high volume of work and time-sensitive tasks. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, and management of all levels.

Preferred Qualifications:

Monday - Friday 8:00 am to 4:30 pm (Eastern Standard Time). Hybrid - Remote role with work-from-home and in-office options based on company policy. Applicants in Indianapolis, IN required.

Pay Transparency:

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job, and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision, and dental insurance, retirement, and tuition reimbursement.

Pay: $15.07 - $23.88. Typical starting rate $16.18.

Additional Details:

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status.

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.