Customs Trade Coordinator

FedEx Logistics; Irving (TX); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Retirement plan

Vision & dental insurance

Job summary

FedEx Logistics in Dallas, TX is seeking a detail-oriented Documentation Coordinator to manage US customs entry documentation for importers. You will provide excellent customer service, ensure accurate goods classification for customs release, and handle data entry and submission to US Customs, maintaining compliant shipment records and cross-functional collaboration.

The role requires basic educational credentials, 1 year of system experience, and the ability to work in a hybrid environment

Qualifications

• HS Diploma or GED required; no industry experience required.
• Minimum 6 months of work experience preferred.
• At least 1 year of experience using computer systems with data entry and document creation.
• Excellent verbal and written communication; strong organizational skills.
• Ability to work independently with minimal supervision and handle high volume/time-sensitive tasks.

Responsibilities

• Coordinate documentation for US Customs entry on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release.
• Data entry and processing of import documentation for submission to US Customs.
• Maintain and keep current shipment documentation in compliance.
• Adhere to international importing/exporting regulations.
• Work with internal staff, carriers, brokers, and government agencies to deliver service.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all policies and procedures are followed.

Skills

Data entry

Customer service

Communication skills

Time management

Problem solving

Independent work

Education

HS Diploma or GED

Tools

Office software

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications:

This is a hybrid position located inDallas, TX 75261. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week.

Team members are required to work onsite regularly, particularly during training. Hybrid work eligibility may be considered after successful completion of training, based on business needs and ongoing job performance.

Pay Transparency:

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay:

Typical starting rate: $19.50

Additional Details:

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.