Customs Trade Coordinator - S3

FedEx Group; Indianapolis, Northern (IN, KY); Hybrid; USD 62,609,000 - 64,271,000; Full time

Job summary

FedEx Logistics in Indianapolis, IN is seeking a documentation coordination specialist to support US Customs entry for importers, ensuring accurate classification and timely processing of required paperwork.

Requires a HS diploma or GED, data entry and MS Office proficiency, and offers pay from $21.85 to $22.43 per hour with a night shift (9pm–5:30am ET), some hybrid/remote work, and potential overtime during peak periods.

Qualifications

• HS Diploma or GED required; no industry experience required.
• Minimum 6 months work experience preferred.
• Data entry/keyboard experience required; MS Office and Outlook proficiency.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from databases, SOPs, tariff books, internet, or customs.
• Data entry and processing of various import-related documentation for submission to US Customs; may handle all PGAs.
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with internal staff, departments, other FedEx operations, and customers to deliver high level of service.
• Process agency brokerage shipments; may handle remote filings.
• Ensure all government and organizational policies are followed.
• Performs other duties as assigned; paid training provided.

Skills

Data entry

MS Office

Outlook

Customer service

Communication skills

Problem solving

Education

High School Diploma or GED

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers

Process agency brokerage shipments

May handle remote filings

Ensure all government and organizational policies are followed

Performs other duties as assigned

Paid Training Provided

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments

Preferred Qualifications:Strong attention to detail, work ethic and computer skills, data entry, 10-Key, MS office Suite -Word, Excel, Outlook, SharePoint, PowerPoint, and MS Teams. You must be within 50 miles of the listed location to be considered. This is role variable remote, with some work from home opportunity and some in the office work, dependent on company policy

Pay Transparency:

Pay: $21.85 to $22.43

Additional Details: Shift: 9pm to 5:30am Monday- Friday Eastern time. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary

For details on our comprehensive benefits, click here

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840