Customs Trade Agent — Onsite Phoenix, Paid Training

FedEx Group; Phoenix (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics in Phoenix is seeking a detail-oriented Import Documentation Coordinator. You will coordinate required documentation for US Customs, classify goods for customs release, and enter data into multiple systems to support import shipments.

The role emphasizes impeccable customer service, accurate record-keeping, and strict adherence to international importing regulations. This onsite position runs Monday through Friday from 6:00 AM to 2:30 PM MST with no remote work.

Qualifications

• HS Diploma or GED required. No industry experience required.
• Minimum 1 year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
• Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills.
• Handle high volume of work. Time-sensitive work. Ability to work independently with minimum supervision.
• Onsite role that requires regular, in-person attendance; Mon-Fri, 6:00 AM - 2:30 PM MST; candidates must live within a 50-mile radius of Phoenix.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods.
• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs.
• Maintain and keep current all shipment documentation in compliance with record keeping requirements.
• Adhere to all international importing regulations.
• Work closely with other internal staff and departments to deliver high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.

Skills

Data entry

Customer service

Organization

Interpersonal skills

Communication

Time management

Education

HS Diploma or GED

Tools

Office software

Job description

FedEx Logistics in Phoenix is seeking a detail-oriented Import Documentation Coordinator. You will coordinate required documentation for US Customs, classify goods for customs release, and enter data into multiple systems to support import shipments.

The role emphasizes impeccable customer service, accurate record-keeping, and strict adherence to international importing regulations. This onsite position runs Monday through Friday from 6:00 AM to 2:30 PM MST with no remote work.