Remote Customs Documentation & Trade Coordinator

FedEx Logistics; Jonesboro (AR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid Training Provided

Job summary

FedEx Logistics is seeking a detail-oriented coordinator to manage U.S. customs documentation for importers. You will ensure accurate classification, process import-related paperwork, and maintain compliant shipment records while delivering excellent customer service.

The role supports remote filings and requires minimal supervision with strong communication skills. Paid training is provided, and candidates should reside within 50 miles of the allowed remote area.

Qualifications

• HS diploma or GED required.
• Minimum of 6 months work experience preferred.
• Excellent communication, verbal and written.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.
• Performs other duties as assigned. Paid Training Provided.

Skills

Communication

Organizational skills

Interpersonal skills

Problem solving

Education

HS Diploma or GED

Job description

FedEx Logistics is seeking a detail-oriented coordinator to manage U.S. customs documentation for importers. You will ensure accurate classification, process import-related paperwork, and maintain compliant shipment records while delivering excellent customer service.

The role supports remote filings and requires minimal supervision with strong communication skills. Paid training is provided, and candidates should reside within 50 miles of the allowed remote area.